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Battery was dead & had to wait for help from Ace car rentals as it was 3KM’s from the drop off stati

Reviewed: Tue, Jul 30, 2019
About ACE Rental Cars: 6.3 /10
Car was not cleaned properly & figured battery was flat after filling Fuel 2 km’s Before drop off station. Almost missed the flight but Katie from the counters saved the day for them. While the guy Albert refused to take me to the airport Katie did. Kudo’s to her & she dropped me 3 minutes before bag drop closed off. Waiting & being able to get in touch was an absolute stress ..
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Intermediate | Toyota Corolla or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Erin Cissie

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Reviewed: Sun, Apr 27, 2025
About ACE Rental Cars: 10.0 /10
The pick-up and drop-off process was very smooth.
About QEEQ: 10.0 /10

M.Rowe

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sat, Mar 28, 2020
“Experience was satisfactory apart from lack of refund.”
About ACE Rental Cars: 7.3 /10
Car was very good.Ace staff were helpful. However their depots are not easy to find and quite some distance from the airport. The car was returned 5 days early because of the Corona virus and Ace was unable to provide a refund for unused days.
About QEEQ: 8.0 /10
We have not received a refund for the 5 days that the car was not used. We head no option but to return early as we had been advised to fly home to New Zealand. Could you please look into this!

Padol Sopacharoen

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Sep 6, 2019
“Great car I book for Toyota Corolla but I got Toyota Camry that's a good condition.”
About ACE Rental Cars: 10.0 /10
Staff in Melbourne very nice helpful friendly work so quickly I recommend this ACE company.
About QEEQ: 10.0 /10
Perfect no need to say
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Wendy Yeo

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Sep 6, 2019
“Great experience!”
About ACE Rental Cars: 9.3 /10
Pick up and drop off was smooth. Car was in great condition. No pushy sale from staff, which was great, but staff simply just gave us car key without directing or gave instruction to the car location. We witnessed other staffs brought their customers to the car. Dissatisfied with this as we did not know where to get the car and had to get another employee to help us. Other than that, all was good.
About QEEQ: 10.0 /10
Easy and straight to the point booking. Drop price worked like magic! Love this function!
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m.jurkic

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Apr 16, 2019
“Great price and service”
About ACE Rental Cars: 10.0 /10
Ace were great
About QEEQ: 10.0 /10

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