Very satisfied, quick processing.

First time renting a car from Hertz in Australia. Thanks to QEEQ for the recommendation. The staff was very polite and there were no hidden charges. The car was very clean and comfortable. The GPS provided by QEEQ was also very convenient.

There were long lines, and it took an hour to get the car. There were four staff members available, but some took a long time to serve each customer. The car was freshly washed and clean. Returning the car was quick as they only checked the fuel level. The brakes made a strange noise on the second day, which affected our mood a bit. We later had someone check it and they said it wasn't a big issue. For longer trips, it might be better to rent an SUV for peace of mind.

Like: Friendly efficient staff. Upgraded me to a larger car FOC. Clear simple instructions. Great location, 2 min walk to International terminal.
Dislike: I dropped the vehicle back when the office was closed and left keys in a secure box. It would have been nice to have received an email from Hertz confirming that they were happy with the return condition.