Terrible experience with hidden costs and staff who openly lied to my face.

The car is in very good condition.

Very satisfied, the staff had a great attitude and explained everything clearly and understandably.

Very good.

Will never use again terrible rip off I'll stick to hertz

Smal plastic cover on driver's door handle at the lock went missing during hire. At drop off I pointed this out and was told someone had tried to break in as he demonstrated that the door lock did not work. There didn't appear to be any damage and I only used the remote control to gain entry and for locking. Anyhow I was not in a position to argue and accepted the repair cost 444 euros. which is very steep. Thankfully I was able to claim the full cost through my excess car hire insurance I purchased separately before we travelled. Can't fault RecordGo as they did email the damage report to me to enable the insurance company to agree the claim.