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Terrible experience with hidden costs and staff who openly lied to my face.

Reviewed: Fri, Apr 12, 2019
About Record Go: 5.7 /10
The very worst of experiences. Anything negative that you could possibly think about rental car companies, Record has in spades.
Mini | Ford Ka 2 Doors or similar

Relevant Reviews on Record Go in Spain

Alva Dupont

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Reviewed: Sat, Sep 27, 2025
About Record Go: 10.0 /10
Excellent service, no tickets received yet. The return navigation is quite complicated, so make sure to allow enough time!
About QEEQ: 10.0 /10

Hyman Wilde

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Reviewed: Thu, Mar 7, 2024
About Record Go: 8.0 /10
Overall very good, the car was in great condition. I got an MG SUV, and there was a no-liability insurance included automatically. If you don't need it, keep an eye out. I thought it was part of the deposit, but it's acceptable.
About QEEQ: 10.0 /10

M.Short

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Mini | Ford Ka 2 Doors or similar
Reviewed: Mon, Aug 10, 2020
About Record Go: 8.0 /10
Everything was fine until I went to pick up the car. I was told that I either paid 22 Euros a day for the full cover insurance or that I would have to put down 1000 Euros deposit that would be refunded in ‘about’ a week. I wasn’t comfortable with this and was told that I had to do one or the other to take the car. 1000 Euros is a lot of money to hand over so I reluctantly paid 22 Euros for the insurance as it was late and I wanted to get away. I later read on the T&C’s that if there is any damage to the car I would be liable to 1000 Euro excess which I understand but I could not find anywhere that it says you have to put 1000 Euros deposit down.
About QEEQ: 10.0 /10

R.TOSHEV

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Economy | Ford Fiesta or similar
Reviewed: Wed, Sep 18, 2019
“Cheap and convenient for me”
About Record Go: 10.0 /10
Everything was good
About QEEQ: 10.0 /10

G.Millward

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Mini | Ford Ka 2 Doors or similar
Reviewed: Fri, May 17, 2019
“Bloody shit the staff at the desk would NOT allow me to take the car without there insurance, I'd”
About Record Go: 8.0 /10
The car was nice, I'd already bought insurance, online but the staff would not let me take the vehicle full stop, didn't matter if I'd have purchased the car from them, wouldn't allow me to take the car will definitely not use this company again I fly to Spain at least ten times a year one un happy customer
About QEEQ: 8.0 /10

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