The staff had great attitudes, and the car pickup was convenient. The only downside was the forced insurance purchase. When picking up the car, I specifically went back to ask two staff members about it, and they assured me it was fine. So, I decided to proceed with the car rental. However, after returning home, I discovered I was still charged (even though I had purchased QEEQ’s full coverage insurance, which made it unnecessary). After communicating with QEEQ, the store was very cooperative and refunded the charge. Overall, it was a satisfying experience.

The extra taxes and charges from budget have almost doubled the original price quoted on qeeq.com . We extended the booking by 1 day but even so, this is more than expected. It was a great car, so I'm happy to pay it, but it's disappointing that this wasn't clearer. At this price, I would have chosen a different vehicle or pick-up location, and budgeted my trip differently.

The extra taxes and charges from budget have almost doubled the original price quoted here. Disappointing that this wasn't clearer. At this price, I would have chosen a different vehicle or pick-up location.

Good

The Carnival did not provide a free upgrade to the Ford Fusion hybrid model.

The time spent waiting to get served at the Budget desk in Orlando International Airport was ridiculous. There were only 3 staff on duty and they spent a long time trying to sell add ons and extras to the customers instead of trying to keep the waiting time down. The car could have been cleaner and there was some slight damage on the car that made me nervous that they might try to charge me for it as nobody comes with you to get the car.

Price drop protector didn't do anything for me.