Good, but long wait and expensive.

I have rented several times from Dollar and Thrifty (same company) at Atlanta Airport. So far all my experiences have been easy. Yes sometimes you need to wait due to long queues but I have always received solid vehicles and experienced friendly staff at the Atlanta Airport.

I have never found better rates than this site. In addition quality insurance is offered. In addition the rental staff as always found my voucher and I have always received full credit for the prepay. It is quick and easy to grab a rental.

Vehicle did not have a key fob. Vehicle was not inspected on return for damage.

I am watching to make sure no surprise charges are made.

Car was upgraded without request or comment. There was no Dollar agent at the facility, sign was left to see a Hertz agent. Cannot speak to relationships between companies, but our experience was just super! As a consumer, do not care how good experiences happen, just that they do happen. So, booked with easy rent cars.com, got more and better vehicle than I chose, and pricing was more than fair.

Like: I got exactly the car I was told.
Dislike: I didn’t realize that it would still be too small. I should have gotten a larger car.