Good, but long wait and expensive.

Very satisfied.

Picking up the car was very convenient, but even though I arrived in Los Angeles very early, I still had to return it early the next day. It would be more considerate if there was a 1-2 hour grace period. Also, I was charged an extra $7 after returning the car for some unknown reason.

Staff available even late at night

Car was upgraded without request or comment. There was no Dollar agent at the facility, sign was left to see a Hertz agent. Cannot speak to relationships between companies, but our experience was just super! As a consumer, do not care how good experiences happen, just that they do happen. So, booked with easy rent cars.com, got more and better vehicle than I chose, and pricing was more than fair.