โชคดีมากได้อัพเกรดรถใหญ่ขึ้น ซื้อประกันครอบคลุมทุกอย่าง ตอนคืนรถไม่ตรวจอะไรเลย

The staff were extremely patient and responsible!

The staff in the UK were very polite, and the return process was quick as well.

Great, good service.

Overall satisfied, especially with the patient explanation of various terms when picking up the car, and the good condition of the vehicle. I filled the tank before returning the car, but upon reaching the airport location, I noticed the fuel level was slightly below full. So, I went out again to top it up. Upon my second return, the staff did not inform me or give any hints and just printed a bill (I assume). I took it and went to the airport. At the airport, I discovered an additional charge of £7.62, presumably for the fuel shortage, apart from the usual rental fee and taxes. Calling them later, I found out their service time was over (after 18:00). I don't understand this practice, and maybe the staff was careless, but I am not satisfied with this outcome.

Everything about the car was OK but we have been changed more than 50 pounds for VAT and other nonsense. Also they charged us for a full tank while the tank was half full!! Never go for herrtz again.

It was easy and quick but they must be clear about VAT or tax etc.