Good

Rented cars three times, and Hertz was the best among the three companies!

Very satisfied with the service.

The car pickup process is on the second floor of the mall, which is very convenient. The staff was very enthusiastic, and the car pickup location is in the underground parking lot right downstairs. Just take the elevator down.

Unfortunately the car developed a substantial oil leak which meant that we had to visit a Hertz garage 3 times during the rental period before having to then drive to the international airport in Orlando to swap the car for a different one. It was all a bit stressful having dumped about 3 litres of oil on our drive and we lost a day of the holiday at least trying to sort it all out. Customer service at the airport Hertz desk was excellent and we were able to exchange the faulty car for a better model of vehicle.

All good. Was able to swap the drop off location free of charge which I was told by Hertz was unusual. Hertz were impressed by the level of service provided by QEEQ voucher.

Like: Excellent, helpful people