Convenient and efficient, with good service attitude.

Satisfied. I didn’t refuel the car before returning it, but the fuel charge deducted was almost the same as refueling it myself.

Thrifty and Dollar share the same venue and office. We arrived at midnight and there were two other customers ahead of us. We waited for about an hour to get the car. It seemed the system was down that day, so everything had to be processed manually, which caused the delay.

There were some hassles while renting the car, but returning it was very convenient. However, if you use the car for an extra day, you have to pay an additional day’s fee, which differs from what was written on the rental agreement. The agreement stated an extra day would cost $44, but when we inquired, we were told it would be $130.

Like: Thrifty was efficient and the car was clean and good quality.
Dislike: There was no help with luggage in and out of the car.