Worst ever, thanks to thrifty Burbank airport.

The vehicle was acceptable, but not the model I booked. It was difficult to cancel the toll service; the staff refused to do it even before I left the store. They told me to call customer service instead. The service experience was very poor, lacking awareness of customer needs, and seemed only focused on making customers spend more money.

A la fecha transcurridos 4 dias aun no me han enviado la factura final

no todo muy bien hace tiempo vengo contratando a traves de ustedes y ya lo recomiendo con terceros pues me parece muy bueno el servicio. El protector de caida de precio me parece muy bueno

Forced to buy insurance.

El olor a cigarrillo era muy fuerte... hable con Thrifty y amablemente atendieron el problema y le dieron solución

It was quite irritating to wait for bus taking you to rental company and back to airport. The bus frequency with comparison with other companies was very very rare.