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Great car, bur costly upgrade fee from Hertz for one with built-in SatNav.

Reviewed: Tue, May 10, 2022
About Hertz: 10.0 /10
Car had a built in SatNav which was essential, but the upgrade was $280 ($20 dollars per day), over half again the $440 we paid QEEQ for the original booking.
About QEEQ: 10.0 /10
The female Customer Service operative I spoke to on 22/04/22 was extremely helpful. She went far beyond what I expected and I am very grateful for the care, attention and dedication she showed. Many thanks.
Compact | Mystery car 2 Doors or similar

Relevant Reviews on Hertz in United States

M.Stabile

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Standard | Toyota Camry or similar
Reviewed: Sun, Oct 6, 2024
“Except for the liability insurance paid to you and also to Hertz, the car was fine”
About Hertz: 8.0 /10
Although I have paid $126.66 for insurance, Hertz charged me $130,80 for LIS (liability insurance) Could you please reimburse me for this double charge?
About QEEQ: 9.0 /10

Tabitha Webster

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Reviewed: Wed, May 22, 2019
About Hertz: 10.0 /10
The store boss was very nice. I made a mistake and forgot to bring the original driver's license, which meant I couldn't pick up the car. They hoped QEEQ platform could modify the main driver information in the backend, but after spending a significant amount of money on phone calls, they said they couldn't help. Just when the order was about to go to waste, the store staff and boss communicated since my husband, who was traveling with me, had his license with him. They agreed to let us pick up the car!

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Small SUV | Nissan Rogue or similar
Reviewed: Thu, May 12, 2022
“V poor pickup experience”
About Hertz: 6.0 /10
Pre-ordered baby seat wasn’t in car at pickup, had to drive 30 min to another Hertz outlet to pick it up. Very annoying.
About QEEQ: 8.0 /10

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Mon, Sep 16, 2019
“Here’s a picture of my American muscle car”
About Hertz: 5.3 /10
I requested a Ford Mustang but got given a Mercedes SLC instead. This was a big deal for a car enthusiast. Also the waiting time took far too long.
About QEEQ: 8.0 /10
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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Sep 14, 2019
About Hertz: 7.3 /10
I ordered a toyota corolla. When i picked up at Hertz they only had hyundai accent which is lower class than toyota corolla.
About QEEQ: 8.0 /10

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