Ok experience

Price and order details were inconsistent. They didn't inform unless asked.

The service from Hertz car rental company is extremely satisfactory. We rented three cars in total, the models were consistent, and the condition of the cars was excellent. Our week-long self-drive trip was comfortable and memorable. The process of picking up and returning the cars at Hertz was convenient, quick, and smooth. The staff were proactive, enthusiastic, and attentive, fully embodying the elements of quality service. Highly recommended!

Professional

our car hire was problem free. Easy to pick up and drop off. we didn't exactly like the features of the car (ie. automatic driver assists often braked the car when it shouldn't have) but that wasn't the fault of Hertz. However, it wasn't the car choice we had chosen, but it still didn't ruin our holiday

very easy to book online

Like: The staff explained the detail of the need of insurance. The car was in good shape. My family was happy about it. Will rent from Hertz again in future.
Dislike: I was not aware that I went to the wrong hertz location. Maybe in future there is waze/gps location map of hertz for pick up location. Also, hopefully the staff could explain a bit of the vehicle as other vechile i drove before maybe slightly different.