Good car, good service

Arrived early in the morning, so car pickup and inspection was quick. Picking up the car an hour early costs an extra 10 euros.

When picking up the car, they said they didn't have the automatic model I wanted. After a long wait, they finally arranged one, but the car was very dirty and hadn't been cleaned. The service staff were generally indifferent and unfriendly. An extra 16.8 euros was charged for cross-border usage.

The staff was very friendly and attentive. However, the car given to us, while having low mileage and being relatively new, had some issues during driving. The RPMs would spike unexpectedly even at speeds of 50 or 60 km/h, reaching 3 or 4, which made me hesitant to accelerate. Additionally, there was an extra charge for diesel cars, costing 5 euros per day, which wasn't very economical.

Complete mess! This company is a scam and the worst I've ever encountered! They find every fault to prevent you from getting the car smoothly, forcing you to pay more, buy extra insurance, and even use deceptive tactics. The staff attitude is terrible! I heard about such cases in the US, but it's the same in Germany too. I can't imagine what it's like in other locations! I hope everyone avoids this company despite their seemingly low prices because there are more traps waiting...

I returned car with full tank in accordance with the contract. But Global charged Refuel service about 20 EUR. I want to refund this amount !