Easy process

Very satisfied.

Everything was great except the return process, which was a bit slow due to thorough inspection.

The car rental company is extremely unpleasant. During the final inspection, they used a flashlight to scrutinize the car body for scratches. Then, they checked the underside by kneeling on the ground and feeling the plastic underbody for scrapes, claiming any damage would require compensation. They said unless we recorded a video of the car's underbody when renting it, we would be held responsible. Honestly, who records a video of the underbody when renting a car? It’s just a blatant way to extort money. The staff was also rude. Absolutely disgusting experience. Avoid this company at all costs!

Average

Great experience with staff. They allowed us to modify our time from 2 pm to 2pm and change to noon to noon because we arrived 2 hours early. Very nice! Difficulty with Google maps and finding location and construction on road. Driver window did not always go up right away, but did work slowly. Staff was great. Drop off was quick and easy.

Price drop saved us about $40.