Smoothest car hire experience ever! And brand new car. Can't fault it!

Overall pretty good! Perhaps because I arrived at night, the staff on duty were older, making communication a bit difficult. The vehicle performed well, was fuel-efficient, and had excellent cargo capacity. It carried one 30-inch, one 28-inch, two 26-inch, three 24-inch, and one 20-inch suitcase, along with five backpacks.

The flight was delayed, but with the help of customer service, we were able to pick up the car smoothly. It's best to estimate your time accurately to avoid being late.

The pickup of the vehicle was under-staffed. We waited in a queue for a long time but once at the counter, the agents were fast and friendly. I wanted to compliment Sherry, the van driver that got us back to the airport after we dropped the car. What a delight she was to everyone on the bus. She was welcoming, engaging, helped everyone with their luggage, made us feel warm and safe, and was just extremely supportive and a delight. She kept us informed as to what would happen, and she reminded us about collecting all our personal items from the car before we set off. Sometimes it's just the little things that a company does that makes it stand out and makes customers want to choose them over the competition. Based on Sherry, she was the difference maker for me using your services.

Charged more on the spot under the pretense of additional taxes.