Positive

The overall service was fine, but our car was canceled due to our flight delay, and we had to pay more to get another car at the store.

The car was in good condition, and renting was convenient. You can switch cars yourself, which is quite considerate as it saves you from having to rush back to return the car. There are few automatic cars. I booked an automatic, but there were none available at the store, and waiting took a long time. I had no choice but to switch to a manual. Not sure if the price difference was adjusted.

I've used Europcar in the past and they've been great. Had no issues at all with them. The Staff were very helpful, even though they were very busy on the day of my collection. The vehicle was in good condition inside and out. Again no issues, would definitely use them again.

This was my first experience booking on the App. I was very impressed with the whole experience. Easy to follow and great value for money.

Counter staff excellent! On picking car up we were given an upgrade. No problems throughout the rental period. Felt very reassured by the young man on initial contact at the counter that any concerns/problems would be addressed ASAP, fortunately this was not necessary. Will definitely book europcar again.

Excellent value for money!. We took our motorhome down to Cornwall and unfortunately the car we normally tow had broken down week prior to departure. From navigating the website to picking and dropping the car off I couldn't have found it more easy. Excellent value for money, I will definitely be using and recommending Easyrentcars.com

The people behind the desk are lovely and friendly, very welcoming and are genuinely brilliant to deal with! Fantastic service!