The car rental process was very fast.

A terrible car rental experience. Because we had a lot of luggage, we specifically rented a Volvo V90 Station Wagon (810 per day). When we arrived, they said they didn't have it, and the only automatic car available was a BMW 3 Series. They told us to take it or leave it. I was instantly frustrated! Later, they said they had a manual SEAT SUV (other rental websites offer it for 300 per day). You can imagine the disappointment of swapping a luxury brand flagship like Volvo for a budget brand manual SEAT. The staff insisted they were of the same level, OMG! Finally, they said they would refund 88 euros, not because of the downgrade, but out of sympathy for me. Since my other credit cards were out of money, I used an old credit card at this shop. After a 6-hour self-drive, we arrived at our destination only to find that my card had been fraudulently charged 110,000 pesos in Argentina. I quickly called the bank to freeze the card and had to go to an ATM late at night to prove I wasn't in Argentina. It was definitely the staff who did it because he was the only one who had used my card. The next day, I had to report it to the local police. It was the most troublesome trip in my six years of driving abroad. I wonder if the car rental company can handle it well. If not, I'll post about this on forums like Tianya and ShuiMu Community!

The customer service of QEEQ is very unprofessional! I will consider renting directly from the car rental company next time!

The staff was very helpful and friendly.

l will not use Budget,when I asked to add me to the driver, they want charge double.and not pemmitted to change the driver's name, not permitted to change credit card

It's good