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Excellent rental experience

Reviewed: Wed, Aug 10, 2022
About Europcar: 9.0 /10
I would like to commend Clement who was at tge office when we collected the car. He called us after our plane had landed at Poitiers and as it was late we missed our train to Angouleme, but Clement went out of his way to wait for us to arrive which wasn't until 8.30pm - an hour and a half after our original pick up time. He spoke good English which was very helpful We noticed a couple of marks on the car but as Clement had told me to email any issues to the office we did this the following day and received a prompt acknowledgement which was very reassuring. All in all we were very happy with the service.
About QEEQ: 9.0 /10
No issues
Compact | Fiat 500X or similar

Relevant Reviews on Europcar in France

May Juliana

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Reviewed: Mon, Jan 27, 2025
About Europcar: 4.0 /10
The service was average. The store is located at the train station, easy to find with signs, but it requires a long walk inside. Incorrect charges were made, with €239 for vehicle damage being deducted twice.
About QEEQ: 10.0 /10

Maggie Barnard

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Reviewed: Sat, Feb 15, 2025
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Eudora Dan

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Reviewed: Mon, Sep 9, 2024
About Europcar: 10.0 /10
Everything went smoothly. I have rented cars from them multiple times. The car was in good condition, and any damages on the car were clearly documented in the contract. The service staff were very efficient. Overall, a good experience.
About QEEQ: 10.0 /10

Jim Blake

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Reviewed: Tue, Jul 23, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Oliver Penn

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Reviewed: Mon, Oct 16, 2017
About Europcar: 8.0 /10
The car pick-up went smoothly. When returning the car, the staff had already left, so I had to use the self-service return. There were some issues, but fortunately, they were resolved smoothly.
About QEEQ: 10.0 /10

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