From the United States
+1-8007618913
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+44-2035140670
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+81 3-4578-4029
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00308 491 0209
From other countries or regions
+1-8007618913
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Live chat Email us Service Code: 1684723268
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Excellent rental experience

Reviewed: Wed, Aug 10, 2022
About Europcar: 9.0 /10
I would like to commend Clement who was at tge office when we collected the car. He called us after our plane had landed at Poitiers and as it was late we missed our train to Angouleme, but Clement went out of his way to wait for us to arrive which wasn't until 8.30pm - an hour and a half after our original pick up time. He spoke good English which was very helpful We noticed a couple of marks on the car but as Clement had told me to email any issues to the office we did this the following day and received a prompt acknowledgement which was very reassuring. All in all we were very happy with the service.
About QEEQ: 9.0 /10
No issues
Compact | Fiat 500X or similar

Relevant Reviews on Europcar in France

Poppy Sidney

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Reviewed: Sun, Oct 6, 2024
About Europcar: 8.0 /10
The service at Europcar was excellent, and the car was in great condition! They even upgraded me for free from a BMW 1 to an Audi Q2. The only thing I was dissatisfied with was being charged an extra day's rental for returning the car 18 minutes late. Most other rental companies usually have a grace period of up to an hour. Plus, I had discussed this with the staff on-site, and they said it was fine, but I was still charged for an extra day afterwards.
About QEEQ: 10.0 /10

Xavier Wright

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Reviewed: Wed, Sep 4, 2024
About Europcar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Sandy Madge

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Reviewed: Fri, Mar 15, 2019
About Europcar: 10.0 /10
The vehicle was very new, with only a few thousand kilometers on it, and it was in excellent condition! There was a traffic accident, but we had full insurance, and the return process was very simple!
About QEEQ: 10.0 /10

View more >
Compact | Ford Focus or similar
Reviewed: Mon, Aug 19, 2019
“Perfect overall”
About Europcar: 10.0 /10
Good quality car with great space and whole process was straightforward
About QEEQ: 10.0 /10
Great value and simple process

Y.Jurgens

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Compact | Ford Focus or similar
Reviewed: Sun, Jan 20, 2019
“Had I know the additional expense of winter tyres it would have been cheaper for me to get a coach t”
About Europcar: 7.0 /10
The car did not have winter tyres despite me making it very clear I was going to a ski resort. I had to pay extra for the winter tyres when collecting the car.
About QEEQ: 10.0 /10

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