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Live chat Email us Service Code: 4019271132
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It worked out fine this time although the costumer service was flawed.

Reviewed: Wed, Aug 24, 2022
About Hertz: 10.0 /10
I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.
Mini Van | Renault Scenic 7 Seats or similar

Relevant Reviews on Hertz ROISSY CDG

Morton Joule

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Reviewed: Thu, Jun 19, 2025
About Hertz: 10.0 /10
Very satisfied.
About QEEQ: 10.0 /10

Bartholomew Ward

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Reviewed: Thu, Jul 5, 2018
About Hertz: 10.0 /10
It's simple, they just don't like to deal with Chinese people.
About QEEQ: 10.0 /10

Nigel Jane

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Reviewed: Mon, Jul 10, 2017
About Hertz: 8.0 /10
Waited half an hour for the car, everything else was standard service.

Darcy Hill

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Reviewed: Wed, Aug 19, 2015
About Hertz: 8.0 /10
A very good company, but the wait time for picking up the car was too long. There was only one customer being served before me, and I waited for over 20 minutes. After completing the paperwork, I had to wait another 10 minutes at the parking garage. Previously, in the US, Hertz rental process was very quick. Is this a common issue in Europe? Nonetheless, the process was smooth, with no extra sales pitches.
About QEEQ: 10.0 /10

Y.Kan

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Mini | Fiat 500 or similar
Reviewed: Sun, Jun 9, 2019
“Terrible car returning experience”
About Hertz: 8.0 /10
On returning the car at 9 am, there was only one lady at the check in counter inside the office. She was also the one that had to go out to check the vehicle conditions, the fuel used etc and can process 1 customer every 15 minutes or so. There were 6 people on line and you can estimate how long it took her. I almost missed my flight because of this!
About QEEQ: 10.0 /10

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