CAR RENTAL REVIEWS ON HERTZ AT PARIS CHARLES DE GAULLE AIRPORT, CDG

Overall, it was okay.

I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.

The staff's service attitude at pickup was good and patient.

Very satisfied.

Very satisfied

It's acceptable.

Excellent service! They waited for us despite the flight delay.

Overall, pretty good.

Very satisfied!

Had a very smooth and pleasant self-drive trip in Europe. Both pickup and return were on the 8th floor of Charles de Gaulle Terminal 1. The signs are very clear.

We believe we were DOWN graded as we ordered Peugeot 2008 and got Seat Arena. Really disappointing car. Also the seat belt buckle was not working properly. We thought of changing the route to replace the car but we found a work around solution. Also the car made some strange noises. Also the waiting time in at the pick-up was very long.

The waiting time was as expected About 30 minutes

Easy to book extremely competitive prices I’ve downloaded the ap and intent to use it in the future

The reserved car model was unavailable, and upgrading to another model required extra payment.

The staff were very nice.

Very satisfied

L'air conditionne de fonctionnait pas donc nous avons du revenir rendre la Renault Captur et en prendre une autre (une Fiat) qui s'est avere etre bien meilleure (air conditionne, carplay, camera arriere, consommation apparemment elevee et turning radius mauvaise pour une petite voiture). Donc au final c'etait plutot une bonne experience malgre le delais au depart.

Facile a utiliser. Tout sur une app.