The overall service was quite good, but there were two issues during the return: 1. The address provided by you showed an error when searched on Google Maps; 2. Possibly because of my limited language skills, the navigation was too difficult, and I mistakenly thought the pickup location was the return point. Later, when handing over the keys, I showed the parking photo to the staff, who informed me that I had parked in the wrong place. After moving the car to the new location he provided, there was even a fender bender at the parking lot exit!

Very satisfied

Unexpected charges of over 280 euros appeared, and I wasn't informed of the amount until after it was charged to my card. I filed a complaint months ago and still haven't received a response.

GOOD

GOOD

The staff was very helpful and friendly.