I chose Alamo this time. The guy at the entrance was very sharp and handsome, could definitely rate him full marks. But the lady handling the paperwork was not as competent.

Car was unclean inside with hair food and other dirt in handbrake gator. Dust, hair and dirt on dash and thick in speed display dials. Rear window drivers side did not shut properly and leaked in rain. It had to be pushed shut by hand. Pointed out to staff on return who did not show any interest. For a prestige vehicle this was unacceptable.

Like: The staff were friendly and helpful
Dislike: We booked a Kia Rio (or similar) and got a Kia Soul. The Rio looks more like a sedan while the Soul looks like a miniature station wagon. The Soul served our purpose but is not the most attractive vehicle in my opinion.

Dislike: The staff questioning military status