They always upsell!

I remained on road for 6 hours on road with my family under heavy rain before getting road assistance from green motion and its associated insurance company who I paid £ 452 for 7 days to have zero excess. Plus £ 150 deposit. The clutch was broken on second day 16th of August and I dropped the car after road assistance towed our vehicle to green motion office. Finally after long long waiting of 6 hours when we reached at green motion office its employee was shouting on me by saying how did you manage to broke the clutch. I was so tired and helpless at that day said to him that I'm driving cars and trains since last 20 years. To summarise I want to get refund £150 deposit and 5 days insurance for zero excess from green motion and 5 days from Axa insurance of easy rent cars. As I used only for 2 days out of 7 days of renting with green motion. I'm not asking any compensation for ruining holidays of 7 people for our entire trip.Thanks

I did not pick the car up as the counter staff did not know where the car was and expected it to take around 45mins to find and bring the car over to the airport.

Car was fine, small but that’s what I booked to keep costs down, I then produced my credit card at green motion to cover the excess only to be told I had to pay an additional 70pounds for extra insurance as I didn’t know my pin and they couldn’t hold the excess on a debit card. Surely with photo I’d and the credit card in person this was unnecessary. I had already purchased excess insurance seperately so the weekend car his cost me £130 for a Honda jazz... very frustrating

Fine