Very good

Very good, renting again this year in Canada.

Excellent staff at the Europcar counter very friendly and helpful, processed quickly, location is good. Car was just awful I've hired and driven alot of cars and without question the Vauxhall Crossland X is the worst car I've ever driven, 3700rpm at 70mph in top gear thing was screaming, gearbox felt like it was outta Kombi, ratios are horrendous, terrible fuel economy and pretty sure it wasn't firing on all 4 cylinders.

The car requested - Volkswagon - was not available. the options were not great so had no option but to pay a lot more and take another vehicle.

The small car that we hired wasn’t available on arrival. Infact there were no cars available! The next available car was given to someone else who was waiting. We eventually ended up with a large Volvo V40 which was very thirsty on diesel. We hadn’t bargained on this extra expense!

Like: convenient and courteous
Dislike: They tried to take £700 + from my credit card because I didn't need to take their policy ( I have fully comprehensive insurance for all vehicles driven) even though the small print mentioned only £200