Great trip

The service is decent. They do promote insurance, but it's not mandatory. They explain that if insurance has already been purchased on a domestic platform, there is no compulsory requirement.

Had a mechanical problem with the car, no one’s fault. One phone call and the switch to a different vehicle was arranged.

Good website, clear price structure.

Excellent service

The service was straightforward without excessive sales pitches.

1. The actual vehicle I received was different from the one I reserved; 2. Spain is too chaotic, someone tried to pry open my car door and failed, and the car rental company wanted to charge me a 600 euro pre-authorization. 600 euros? What kind of concept is that? It's very unreasonable, please handle this properly.