The new receptionist was really inexperienced. It took her half an hour to process a case, constantly seeking help from other colleagues. She only handed over the keys without accompanying us to inspect the car. When I saw the car, I was heartbroken. Later, I'll share my Damage Check with everyone. Some people had reservations but no cars available. The receptionist said it wasn't their problem and if you want to complain or get angry, go ahead. There's nothing they can do. Oh my God, what an attitude!

They had no car for us! And other people were dismissed as well due to shortage of cars!

The car offered was dirty all over, unwashed and rubbish in ash tray! The right wiper's rubber was dangling and off the holder. When told that the car was unacceptable, only then, they changed to another.

Great and easy access to my booking. Thank you.

Terrible services

Good

Like: Good comfortable car and reasonably priced to hire. Pick up and drop off locations were convenient and the process was easy. The shuttle to the airport was appreciated.
Dislike: Car wasn’t cleaned properly. We found random chips and mentos throughout the car.