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Good price, no hassles, free upgrade.

Reviewed: Sun, May 5, 2019
About Europcar: 9.3 /10
My flight got cancelled (first leg of two) meaning I was delayed arriving at my destination, and so I contacted Europcar to inform of the delay. Unfortunately Europcar didn't inform the local operator at Tamworth, but fortunately he was at my flight for another customer anyway. No harm done. And he kindly gave me an upgrade to a larger vehicle. Also allowed me town rather than airport drop-off for no charge, which suited me better since I was leaving by train, not air. All the vehicles there were impacted by a large hailstorm several weeks before, but the vehicle worked just fine.
About QEEQ: 9.0 /10
Platform was fine. The incentive for me to use Easyrentcars rather than direct to Europcar was to get better price insurance through the master AXA policy.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Europcar in Australia

Ron

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Economy | Toyota Yaris or similar
Reviewed: Mon, May 9, 2022
“Great service of highest quality”
About Europcar: 10.0 /10
Was given a free upgrade to an SUV instead and pleasantly surprised at the quality and cleanliness of the car.
About QEEQ: 10.0 /10
Got back to me immediately and helped me solved the issue of discrepant particulars online
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Jon

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Mini Van | Kia Carnival 8 Seats or similar
Reviewed: Sun, Jan 5, 2020
“Sydney to Brisbane in large car.”
About Europcar: 10.0 /10
Really nice car. Lots of space for 5 people and luggage. Staff were helpful and friendly.
About QEEQ: 10.0 /10
Easy booking. No problems.

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Medium SUV | Toyota RAV4 or similar
Reviewed: Mon, Nov 25, 2019
About Europcar: 8.7 /10
Although my EasyRentCars booking was for a Rav 4, Europcar had the booking as a smaller SUV. After showing them my EasyRentCars paperwork they gave me a similar size SUV for the same price but it was a lesser quality Holden Equinox and not a 4WD. Also the Europcar drop-off at Southern Cross Station was hard to find and there is no key drop box if you arrive just after office hours like I did. I had to keep the car overnight until the office reopened. Fortunately Europcar was kind enough not to charge me extra for being late.
About QEEQ: 7.0 /10

S.Madsen

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Feb 26, 2019
“We did not receive the car we ordered and it was just sufficient for our needs.”
About Europcar: 7.3 /10
Car was not what we ordered. we were satisfied with the service. We are not sure of the overall cost as yet.

Shazza

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Intermediate SUV | Mitsubishi ASX or similar
Reviewed: Sun, Oct 22, 2017
“Mitsubishi ASX”
About Europcar: 9.2 /10
Like: We reserved a Mitsubishi ASX as we are considering perchasing one and thought it would be a good opportunity to test drive one. There wasn’t one initially available however the staff member serving me pulled some strings to get me one so overall very happy.
Dislike: N/A

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