Very good

Good service. They offered additional insurance, but did not push it when I declined.

Friendly and hospitable

The efficiency of handling matters in France is low, so it's recommended to arrive half an hour early to pick up the car to avoid delaying your schedule.

Utterly appalling pick up experience. Huge very slow queue. Way way worse than all the other rental car people at the same airport and time. Incredible that they had apparently made no effort to staff up or flexibly on a very busy Saturday and their process was itself useless - very paper driven rather than online and ready in advance which again the other companies had done (a relative was picking a car up from Budget so we had direct experience of that on the same day). in short - hugely disappointing.

All worked well thank you.