Service was good, but the staff's English at the Avignon location was not very strong, probably because they get fewer foreign visitors. When signing the receipt, I didn't understand it at first and the explanations were unclear, but I eventually figured it out using my phone to check the numbers. Also, I'm not used to driving a manual car, so I didn't know how to shift into reverse when parking. I had to ask someone on the street for help, which was embarrassing. Don't expect the staff to give you a tutorial, so if you're not familiar with manual cars, it's best to test everything before driving and ask questions immediately if you have any doubts.

The attitude was quite good, and there were no unreasonable charges. They pre-charged for a full tank of fuel, and the price was cheaper than refueling it yourself. However, you need to plan well and return the car with an empty tank to make it worthwhile. I received a Ford Galaxy, which is wider than the Smax I booked, and it was an automatic. I used a notarized translation of my driver's license to pick up the car. I met a compatriot at the adjacent rental counter who couldn't pick up his car because he didn't have a notarized translation. He mentioned that he had never needed one in his previous trips to Europe, so he didn't bring it this time. To be safe, it's better to bring a notarized translation.

The car rental company is pretty good, the vehicle is in good condition, and the price is reasonable.

personnel hyper sympathique souriant. Voiture état irréprochable. Location à un super prix. GPS n était sans doute pas à jour et ne tenait pas compte des sens uniques... Je lourais à nouveau chez Hertz et passerai par le site Rentcars

Parfait je repasserai par ce site une prochaine location Super prix

Very long queue at the counter. Had to wait nearly an hour to pick the car up. However, the process itself was very smooth, the car was exactly as described, pretty much brand new and very clean.