Quite poor, it was hard to find the shuttle bus, and the wait for the transfer vehicle was over 50 minutes.

The staff members were polite and made the all the processes easy and stress free

Booking was easy to carry out.

This rental company is very bad. 1. The pick-up service was over an hour late. 2. The car they provided was in poor condition and the charging port didn't work. 3. They charged us unfairly after returning the car, insisting the tank wasn't full even though we had just filled it up, costing us several extra NZD.

慣れない英語で円滑にコミュニケーションが取れない中、丁寧にご対応いただき感動しました！ 次回ニュージーランドに来る機会があれば必ずもう一度利用します！

The car was 13 years old hail damage on roof poor condiiton paint faded just bad choice I should of not booked worst ive ever had ill never go through BRC again and it wasn't what I was ment to get just so poor the car wasn't even worth the money I paid to rent it you'd sell the thing 500 second hand