The store deceived customers. We booked a Mercedes on the app but were given a Peugeot 308. Currently, the customer service of the rental app is helping us negotiate a refund. We are waiting for the result.

The service is quite good and the pick-up process is quick, but the time taken to assess damages is excessively long and inefficiency is hard to understand.

Pretty good, but there is an extra charge for the second driver.

Enterprise were terrible. queued for well over an hour at the checkin desk, then another hour waiting for the car, only to be eventually told that they didn't have a car for us at all. We booked a full sized van, but ended agreeing to take a medium sized vehicle as that was all they had left. we could barely fit out luggage in and had a very cramped and unpleasant onward journey. they weren't able to give us a refund as we had already pre paid. so we paid £550 for a £300 vehicle.... not at all happy.

no problem and all went well

Like: Staff are nice and give useful information for trip. Car is in good condition.