CAR RENTAL REVIEWS ON ENTERPRISE AT HEATHROW AIRPORT, LHR

I have rented several times with their group brands, and the service quality of the staff varies. This time I was lucky to receive excellent service.

Excellent service attitude.

Efficient service.

Received the booked car model, the vehicle was in excellent condition, and there were no hidden charges.

Good service attitude

The staff was great and efficient. He informed me that the car I booked was not available and offered a free upgrade to a Nissan Qashqai. He also asked if I preferred a manual or automatic transmission and eventually brought over a Grandland. The car was spacious, brand new, and extremely comfortable to drive. The staff only inquired once about buying insurance in-store and did not push after I declined. He explained the claim process very clearly. Overall, I had an excellent experience.

Very satisfied.

Very convenient with excellent service attitude.

Very satisfied, both pickup and drop-off were completed promptly without any delay.

Wait was a little longer than I would have liked but once I was served by Will, it was a very smooth and quick process. Drop off was very quick indeed and Harry was very helpful.

Very satisfied

I've rented from this brand several times and have always been very satisfied.

Nice and simple procedures, very quick.

It's pretty good, but I rented a Ford 9-seater and was given a Renault 9-seater instead.

Great service, fast pickup and return!

Just had to wait in line for a bit during pickup.

The service attitude was excellent.

Very good.