Everything as expected, which is a good thing.

The service at the store for car pickup was decent. As for the car return, we’ll have to see. It takes a while to receive fines (e.g., speeding tickets, if any). Based on posts on Xiaohongshu, the fines can take a long time to be forwarded, which might lead to overdue penalties. Alternatively, the fine may be issued under the company’s name and then needs to be transferred to individuals, requiring an appeal process that’s very troublesome. Hopefully, the rental company could notify us via email in advance if they receive any fines. The car looks great, but the cost is too high. First, it’s expected to consume a lot of fuel. Second, even with the most expensive insurance purchased at the store, there’s still an excess limit of 2500 AUD. When returning the car, I noticed a small scratch on the front side. The staff handling the return mentioned that the damage team would assess the cost and let me know. Waiting now for the specifics to see if it will be reasonable or not.

The car rental staff were enthusiastic and patient.

Overall satisfied

Due to flight cancellation, it is very troublesome to solve no-show issue for web booking cases. Thank dollar helping me to reset no-show status from US head quarter.

Like: I liked the ease of booking, rates offered and the fact that I was able to reserve my car without depositing anything.
Dislike: I booked a 7 seater however in the car provider system's it was reserved as a 5 seater.