Everything as expected, which is a good thing.

Very smooth process

Very good.

Satisfied

Initially booked a Toyota Corolla but was given a Toyota Yaris instead. The Yaris was quite noisy. When picking up the car, the vehicle couldn't connect to the navigation system. The staff tried for a while and then said it was broken. Later, the connection worked intermittently. When involved in an accident, calling the rental company took more than half an hour to reach someone after numerous transfers. After that, there were no instructions given, just asked us to reply via email. Upon returning the car, there was no significant acknowledgment, just a simple 'ok, ok.' Later that day, they charged the maximum authorized amount to the credit card. For a minor collision, they charged the maximum; what if it was a serious collision?

Like: I liked the ease of booking, rates offered and the fact that I was able to reserve my car without depositing anything.
Dislike: I booked a 7 seater however in the car provider system's it was reserved as a 5 seater.