BAD

M.Saleem

United States

Reviewed: Wed, Feb 28, 2024

About Routes: 7.0 /10

Had to wait forever to get the car. The staff who helped me was junior and quite rude. Would not accept the third party insurance that I have as a benefit in my credit card and asked me to sign a waiver PLUS put a $2,500 deposit down, which I did as I really needed the car to go somewhere. Will never use Routes again!!

About QEEQ: 8.0 /10

Routes

Miami International Airport(MIA)

Miami

United States

Compact | Toyota Corolla or similar

2-day rental

Relevant Reviews on Routes in United States

United States

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Thu, Oct 3, 2019

About Routes: 8.7 /10

Not enough counter help. Wait too long for transportation to the rental car facility. Gas cap cover broken.

About QEEQ: 8.0 /10

Booking is good, price fair, not enough counter help. Wait way too long for service. People were nice tho.

United States

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Orlando

United States

Reviewed: Wed, Jul 17, 2019

“Never again”

About Routes: 3.7 /10

Car rental was offsite. I landed 10:40pm on Tuesday and routes said they sent a shuttle on the way. 11:30 i called again they said they are on the way. 12 o’clock they stopped answering and left me stranded at the airport. Had to take an uber to hotel the first day. And uber next day to get to routes to pick up vehicle. Terrible customer service. Dropped the car off and took almost an hour for the shuttle to take me to the airport

About QEEQ: 10.0 /10

D.Foy

United States

1 days rental

Economy | Toyota Yaris or similar

Routes

Chicago O`Hare Airport(ORD)

Chicago

United States

Reviewed: Fri, Apr 26, 2019

“Uneventful”

About Routes: 10.0 /10

Picked up 12:30 am after flight delays and staff was still there from airport to location and I was driving away in 30 minutes

About QEEQ: 10.0 /10

Online Cost was extremely competitive

C.Gurney

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Routes

Orlando International Airport(MCO)

Orlando

United States

Reviewed: Tue, Feb 26, 2019

“Outstanding Rental company”

About Routes: 9.7 /10

Brand new vehicle, very reasonable price. Less than 10 minutes of arrival we were on our way. Excellent service, extremely caring staff, pleasant, knowledgeable, and helpful. I will be recommending to everybody I know!

About QEEQ: 10.0 /10