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Live chat Email us Service Code: 2251182040
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BAD

Reviewed: Wed, Feb 28, 2024
About Routes: 7.0 /10
Had to wait forever to get the car. The staff who helped me was junior and quite rude. Would not accept the third party insurance that I have as a benefit in my credit card and asked me to sign a waiver PLUS put a $2,500 deposit down, which I did as I really needed the car to go somewhere. Will never use Routes again!!
About QEEQ: 8.0 /10
Compact | Toyota Corolla or similar

Relevant Reviews on Routes in United States

Brian McLaughlin

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Small SUV | Nissan Rogue or similar
Reviewed: Wed, Mar 6, 2024
“Great price!”
About Routes: 8.0 /10
Misty was very friendly and helpful
About QEEQ: 10.0 /10
Everything went smooth

D.Cermak

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Economy | Kia Rio or similar
Reviewed: Thu, Dec 12, 2019
““Launch It !””
About Routes: 10.0 /10
Left my phone in the vehicle. Staff brought it to me post haste before I realized I forgot got it.
About QEEQ: 10.0 /10
Can’t beat it !!

K.Alfers

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Sep 24, 2019
“Very smooth process.”
About Routes: 10.0 /10
The car I got was better than expected. Instead of Toyota Corolla I got a Kia Forte, very roomy.
About QEEQ: 10.0 /10
I love using easyrentcars. I never have a problem. no problem cancelling if necessary.

A.Chowdhury

View more >
Medium SUV | Jeep Wrangler or similar
Reviewed: Thu, Jul 25, 2019
About Routes: 10.0 /10
The person helped at Routes was very professional and very helpful. Only for his service I would like to go back to Routes. I forgot his name.
About QEEQ: 10.0 /10

Judith Tipton

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, May 30, 2019
“I will think twice about booking or renting even though prices were lower. Thank you.”
About Routes: 7.0 /10
Customer services was very poor. The staff was more concerned about finding a TV station (about 5 minutes scrolling Netflix) than helping waiting customers. Many customers were complaining about waiting over an hour for car and even for the shuttle. It was not opened at 6 am when customers arrived when it was supposed to be 24 hour service. Restroom (women's) was filthy and toilet a mess and I would not sit on it. The car lot itself was very disturbing and crowded and made me feel uneasy about my choice (first time). Cars crammed in everywhere on the grass and looked unprofessional.

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