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Search for ACE Car Rentals in Bordeaux

I would not use this company again

Reviewed: Thu, May 16, 2019
About ACE: 6.0 /10
Not use again simply because on picking car up, we were told that we were not covered for anything on car unless we paid €188 for their insurance. I had paid extra when booking the car for initially for coverage. They told me at counter it doesn’t count and we would be charged for anything wrong on return of car. We opted not to take it but puts an amount of anxiety on you during by whole holiday.
About QEEQ: 8.0 /10
Volkswagen Polo image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

C.Richards

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Sun, Jul 7, 2019
“Appalling, 2.5 hours at the desk and no one would let me have a car for the price I booked”
About ACE: 2.0 /10
Don’t know as couldn’t get one unless I paid 5 times the on-line price

M.KIANFAR

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Jul 1, 2019
“Fiasco.”
About ACE: 5.7 /10
It took 5 hours to rent the car and everything was as vague as can be. The whole process is designed to sell Insurance and upgrades. A ridiculous process which created 60 people long queues. I am sure that these rental agencies are either owned or financed by the main players like Hertz with the sole objective to drive people back to them and NEVER , EVER consider leaving again.

I.Gill

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Thu, Jun 20, 2019
“Very poor trying to rip ppl off”
About ACE: 4.3 /10
Insurance a joke and hidden

S.McGlinchey

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Mini | Opel Adam or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, May 22, 2019
“Terrible.”
About ACE: 6.7 /10
It was not clear Ace was part of Goldcar. Felt completely mislead, that we had booked a car for a certain price, but when we got there we had to either put down a deposit over €1000 on a credit card (that we couldn’t do) or pay insurance of over €120. We were told by the rude desk staff that it was in the small print and we should read them better. It was mis- selling and we will never use you again. I actually want compensation as I’m so angry and it ruined our trip.

S.Foyle

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Apr 30, 2019
“No fuss...No problems....”
About ACE: 10.0 /10
5 minute wait,staff were very efficient and helpful...
About QEEQ: 10.0 /10
Easy to book,no hassle...

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