Customer service at the counter, phone, and email were unfriendly except the first guy we interacted

It took a long time to pick up the car, but the return process was very quick.

Very convenient, got an upgrade to a big Jeep. It was a new car with only over a thousand kilometers, at the original price. The car rental place is popular, and the service is quite good.

The staff could be a little more helpful rather than just minding their own business after asking the customer to wait in the sitting area for more than 20mins after all documentation is completed, could be that I went in on a Sunday in the evening and they are overworked.

Nice website with all required information at one place

The car was fine. The radio wasn’t very good, but it was clean and ran fine. The wait to pick it up was over an hour once the shuttle dropped me off. You cannot use a debit card or cash for the $500-$1000 deposit. They also do not accept discover card. Read the fine print and you probably won’t have an issue.

Booking was fine and I was auto rebooked to save a few more dollars. Overall, it was good, but the rental company mentioned that they are. It fans of 3rd party booking.