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Search for Routes Car Rentals in Vancouver

Customer service at the counter, phone, and email were unfriendly except the first guy we interacted

Reviewed: Thu, May 16, 2019
About Routes: 6.3 /10
Car smelled cigarettes very badly. Reported this to the customer service but didn’t get any response. Customer service was unfriendly.
Toyota Corolla image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

K.Dodds

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Aug 15, 2019
About Routes: 8.0 /10
We should have got a van, as one of our occupants had difficulty getting in and out. Age being a factor. Windshield wipers were not great. Did not handle well on a gravel road. A little clunky with the steering
About QEEQ: 8.0 /10

J.Aubry

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Jul 31, 2019
About Routes: 2.7 /10
They never want us to drop of. They leave us at 8pm at the rental car with no solution exept to walk and take a train at 20mn with our luggages
About QEEQ: 8.0 /10

Jim

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Jul 21, 2019
About Routes: 8.0 /10
Shuttle was too small to accommodate all customers so we were left on the curb with a baby. That said, the staff were friendly and accommodating. Price was very good.
About QEEQ: 10.0 /10
Fantastic service, 2nd time used and both outstanding experiences, with exceptional value rental cars.

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Full Size Van | Dodge Grand Caravan or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jul 19, 2019
“I had a very bad experience renting from Routes. The poorest customer service ever I had seen.”
About Routes: 2.3 /10
Very poor customer service, no managers on site, no honesty, no care.

G.Harris

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Aug 17, 2018
“It was a great value.”
About Routes: 9.4 /10
Like: I was surprised what that I paid so little for a good car. Everyone else was 2 times as expensive.
Dislike: Nothing
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