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Search for Routes Car Rentals in Vancouver

Customer service at the counter, phone, and email were unfriendly except the first guy we interacted

Reviewed: Thu, May 16, 2019
About Routes: 6.3 /10
Car smelled cigarettes very badly. Reported this to the customer service but didn’t get any response. Customer service was unfriendly.
Toyota Corolla image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

Jeffrey Carnegie

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Oct 27, 2019
About Routes: 2.0 /10

P.Esquivel

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Medium SUV | Jeep Wrangler or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Mar 5, 2021
“Seamless!!”
About Routes: 8.0 /10
Normally great, but unfortunately their shuttle driver was not available when I dropped off the vehicle, so I had to take a taxi to the airport
About QEEQ: 10.0 /10
Great app! Can not say enough positive things about my experience. I definitely have been recommending you to friends and family!
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B.Allai

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Mon, Apr 13, 2020
“not happy with Routes but happy with QEEQ customer service and ease of use”
About Routes: 5.0 /10
took them 40 minutes to pick me up from the airport. they were very busy, subsequently, the car I received was not properly cleaned. to the point that a hair brush and medicine from previous renter was still in the car...
About QEEQ: 10.0 /10

b.allai

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Medium SUV | Jeep Cherokee or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Mar 20, 2020
About Routes: 5.7 /10
It took them 35 minutes to pick me up from the airport and 45 minutes to process me and handed me a dirty car... Stuff from previous renter was still in the car. The windshield was extremely dirty.
About QEEQ: 10.0 /10

S.Sodini

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Economy | Kia Rio or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Feb 17, 2019
“i actually was given a KIa Soul which was better because it handled really well in the snow I encoun”
About Routes: 9.3 /10
I thought the staff could have talked to me more directly. They seemed to think that I knew more than I really did.
About QEEQ: 10.0 /10

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