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Reviewed: Thu, Oct 22, 2015
About Hertz: 8.0 /10
The whole car rental process was pretty good. The specific model I reserved wasn't available, so they offered a different car of the same class. However, I had to go to the garage to pick it up and wait. After a long wait, they finally found a car in the parking lot, which was the same model I reserved, a Golf, but it was a diesel TDI version. This car was really great, with quick acceleration and strong pull-back feeling. What surprised me the most was its incredible fuel efficiency; I only used one and a half tanks of fuel for 2051 kilometers, which is unbelievable!!! Additionally, returning the car was a bit troublesome mainly because the roads around Charles de Gaulle Airport are very complicated and almost made me dizzy. But I eventually found the rental return point, and the return process was simple and quick, so overall it was good.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz ROISSY CDG

Osborn Nico(l)

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Reviewed: Sun, Mar 31, 2024
About Hertz: 10.0 /10
Excellent service! They waited for us despite the flight delay.
About QEEQ: 10.0 /10

Roy Daniell

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Reviewed: Fri, Aug 31, 2018
About Hertz: 6.0 /10

Vito Clare

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Reviewed: Mon, Feb 15, 2016
About Hertz: 10.0 /10
Efficient and fast, good vehicle condition
About QEEQ: 10.0 /10

C.Audi

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Mini Van | Renault Scenic 7 Seats or similar
Reviewed: Wed, Aug 24, 2022
“It worked out fine this time although the costumer service was flawed.”
About Hertz: 10.0 /10
I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.

Angel Shing

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Standard Crossover | Peugeot 3008 or similar
Reviewed: Mon, Sep 2, 2019
“My 1st car rental experience, very satisfied, good experience, encourage me to book for next trip.”
About Hertz: 9.7 /10
The car I have reserved was not available at the time of pick up. The staff was very helpful to check other alternative options for me. Finally, a car on the same range has been arranged. It took some times to settle the whole rental process. I greatly appreciate the excellent service provided and would be great if the car could be clean up before rental.
About QEEQ: 9.0 /10
Easy to use. At the beginning, I reserved another type of vehicle. I have amended my booking at the last-minute. I did get a full refund for my previous booking and made a new booking smoothly.
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