You usually don't get the car you reserved. I booked a Mercedes-Benz E-Class wagon but was given an Alfa Romeo. The Alfa Romeo has no other major issues, but the front bumper radar sensor is blocked by the license plate, which is not securely fixed. When driving, the license plate shakes, causing frequent false alerts. It's pretty frustrating.

Smooth communication, clear instructions.

Completely satisfied

Good experience, but the final payment hasn't been completed yet, so I can't give a full evaluation.