CAR RENTAL REVIEWS ON HERTZ AT MUNICH AIRPORT, MUC

The condition of the car was excellent. During the longer rental period, Hertz provided the most considerate service when switching cars. Returning the car was simple and quick, with professional staff inspecting the vehicle and addressing any issues according to the process, showcasing the service standard of a major company. At pick-up, I mentioned that I had already purchased full insurance, and there were no attempts to sell additional insurance throughout the rental process. Overall, an excellent car rental experience. Hertz will definitely be my first choice for future travels! Encountered a yellow warning from the vehicle's electronic system, and QEEQ's customer service provided timely support.

Very satisfied.

Very good, but the front desk mentioned that this car can only be used in Northern Italy and not in Southern Italy.

Very good, much cheaper than Sixt. The car was clean, and although the one I booked wasn't available, they upgraded it to a better model. However, it seems like they charged extra for that. The total was 491 euros, while it showed 2388 yuan in the QEEQ app.

It's fine.

Okay

The process of picking up and returning the car was seamless. There was no aggressive upselling of insurance, and the deposit was refunded on the spot. Overall, a great experience!

You usually don't get the car you reserved. I booked a Mercedes-Benz E-Class wagon but was given an Alfa Romeo. The Alfa Romeo has no other major issues, but the front bumper radar sensor is blocked by the license plate, which is not securely fixed. When driving, the license plate shakes, causing frequent false alerts. It's pretty frustrating.

Very satisfied, the front desk provided a detailed explanation about the highway toll tickets.

Very satisfied, highly recommend! Munich, Germany is truly amazing.

Very satisfied

Very satisfied.

The service was efficient, without any upselling.

I have rented with QEEQ before. Their customer service is excellent, very responsive, the rental location is easy to find, and the process is smooth.

The pick-up and drop-off processes were very smooth, and the car provided was much better than the one booked.

Arrived at 9 AM and waited in line for an hour. Domestic orders require no deposit, but the company desk charged €645 on the credit card as a pre-authorization hold. Contacted QEEQ customer service for clarification.

The overall service was smooth.

Very good, the service was great and efficient.