Waited in line for over two hours when they made an announcement that they didn't have any more cars! Very frustrating. We were lucky that we had a friend who could pick us up but others were well and truly stuck. We had to go back to the airport the next day and waited in line for an hour and a half and finally got a car.

I called qeeq during this process and they were helpful and it was reassuring that they tried their best to help me. The young lady said she would call me back with info and she did indeed.

It was my first time renting a car in the US. At pickup, they asked if I needed to purchase various insurances, but I didn't. Wanted a small Ford, and with the staff's help, successfully changed the car. Midway, had a flat tire, and my phone had no signal. Communication was difficult when I got back to a big city, so I decided to go to a rental point for face-to-face help. The staff helped me switch to a new red Dodge. As for the tire, they said someone might contact me about compensation, but friends said it should be fine. When returning the car, there is no shuttle bus from 01:00-04:00. As I had an early flight, I returned the car around 5:00. There aren't many 24-hour gas stations near Portland, so I recommend checking Google Maps and calling ahead to avoid last-minute rush. Returning the car was very smooth; they just took a look and printed out my receipt. Overall, it was a good experience.

The car is good and the price is low.

My husband picked up the car, which seemed to take a lot of time, over an hour. It wasn't a full tank as described on the rental website; we had to fill it up there. Returning the car was very convenient, just hand over the key to the service desk. Although we bought full insurance, they tried to sell us an additional rescue insurance for 6 yuan per day.

Everything was perfect! Just as we expected:)

Easy booking! Love the price drop protection!