The location for returning the car at Cologne station is not clearly marked, and the navigation on the car rental app is also incorrect. It took a lot of time to find the return location.

Pretty good

The service was actually quite good. They patiently answered our questions, and there were staff members at the pickup point.

Very efficient service, whether for picking up or returning the car. However, the return check was overly meticulous. I accepted even tiny scratches the size of a fingernail, but the repair cost for such a small scratch was over 200 euros! This is crazy. Thankfully, I bought full insurance.

Yes , Petrol Tank was below Half Full