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Live chat Email us Service Code: 9492023171
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Reviewed: Mon, Dec 7, 2015
About Hertz: 4.0 /10
The service attitude is acceptable, but the hidden fees are high. 1. The 20% tax is not mentioned in advance; 2. The provided GPS hasn't been updated for 31 months, some routes are not found, and some lead to wrong-way entries; 3. The GPS caused unnecessary detours, leading to exceeding the daily mileage limit, which is very high at 0.84 Euros per kilometer. It's outright robbery. Never using this company again.

Relevant Reviews on Hertz ROISSY CDG TERMINAL 1

Roy Daniell

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Reviewed: Fri, Aug 31, 2018
About Hertz: 6.0 /10
Very slow service

Eric Habakkuk

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Reviewed: Sun, Dec 27, 2015
About Hertz: 10.0 /10
Arrived at the counter around 6 AM to handle the paperwork and pick up the car. It was in Terminal 2, very easy to find. The staff at the counter were very friendly and quickly completed the procedures. Got the car right outside.
About QEEQ: 10.0 /10

Vito Clare

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Reviewed: Mon, Feb 15, 2016
About Hertz: 10.0 /10
Efficient and fast, good vehicle condition
About QEEQ: 10.0 /10

C.Audi

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Mini Van | Renault Scenic 7 Seats or similar
Reviewed: Wed, Aug 24, 2022
“It worked out fine this time although the costumer service was flawed.”
About Hertz: 10.0 /10
I called the agency’s number on the contract to change slightly my pick up and drop off times but the automated system had glitches and I couldn’t make the changes. I wasn’t able to talk to a person and it kept sending me back to the beginning of the choices and changing into French although I chose the English version. I kept wondering had I had a bigger problem if the costumer service would have solved it or not.

Prince Thakur

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Mini Van | 5 2 or similar
Reviewed: Wed, Oct 16, 2019
“Good”
About Hertz: 7.0 /10
There is no way to communicate with them France Hertz because some problem in their call routing process. Informed India Hertz and US Hertz too. But they could not help. Also road side assistance there is no response in France
About QEEQ: 10.0 /10

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