The young staff were very friendly, but the older staff were a bit indifferent.

The staff of this car rental company are very reliable. When picking up the car at Munich Airport, they explained the details very clearly.

Very good, except the Shuttle bus pick-up point was a bit hard to find. CARO's cars are very new and in great condition, the price is fair, and the staff are very friendly. Any small issues were handled in a timely manner. Highly recommended!

Initially, I reserved the car pick-up at 4 PM. However, upon arriving early, I called to reschedule, and they adjusted the time since they had available stock. I initially expected a Golf, but I received a Kia SUV without any extra charges, which was satisfying. The only downside is that CARO doesn't have a station at the train station, which makes the pick-up and drop-off location inconvenient. I suggest that the rental location details, including district, street name, and house number, be clearly provided so that GPS can find it.

The car was in great condition, almost new. The staff was very friendly. We arrived at the pickup location ourselves and experienced the warm hospitality of the Germans. We returned the car at night, and they even drove us back to the airport. An excellent car rental company.