There were quite a lot of people in the queue. The staff at the service counter did not highly recommend third-party insurance. The car provided was the model originally booked, and it was relatively modern. I was quite satisfied with its advanced driver-assistance features, such as lane-keeping, adaptive cruise control, and auto-follow. The trunk space was deep and spacious, enough to accommodate all the luggage. Returning the car was a fairly simple process.

The staff was friendly, but they tried to sell a lot of insurance.

Satisfied

We did not get the car we paid for. I paid for a full size vehicle, Nissan Altima and was given a regular size Nissan Sentra. The choices we were given were all mid sized vehicles.

I paid $89 for a car that would have been $60 or less at National, Avis, etc. The staff attempted multiple times to not honor the pricing even though they knew full well what they were doing. The excuses they made were up did not make sense and seemed to be apart of some scam. I have attached a photos of the easy car and Dollar car rental agreement. Even this took half an hour if arguing with somebody who thought they were the smartest behind the desk clerk alive. The total cost was supposed to be $178. They tried to charge $480 at first!

I just used the internet booking service which was good because few other car rentals had vehicles that week.