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Live chat Email us Service Code: 1626401219
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Reviewed: Thu, Feb 25, 2016
About Thrifty: 10.0 /10
Thrifty provided great service. The staff at the branch were enthusiastic, and after checking my driver's license and translation, the process was quick. After paying the rental fee and a 385 AUD pre-authorization on my credit card, I received the car keys. When inspecting the car, the staff noted some small scratches, which I appreciated. During the return process, the staff instructed me to drop the keys in a box without an immediate inspection, which made me a bit anxious. I took photos of the fuel gauge and the car's exterior, but there were no problems. Thrifty later confirmed via email that there were no damages. Overall, I was very satisfied with the services from both QEEQ and Thrifty, and I hope other travelers can have the same experience.
About QEEQ: 10.0 /10

Relevant Reviews on Thrifty MELBOURNE AIRPORT

Kitty Evans

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Reviewed: Sun, Jun 2, 2019
About Thrifty: 6.0 /10
I was supposed to pick up the Benz GLE at 11:00, but it was not available until 18:00. Fortunately, the store arranged a Mitsubishi for me to use in the city, but it did delay my schedule a bit. I hope this can be improved. During this period, I contacted the rental service, but they couldn't resolve it either.

Ogden Gard(i)ner

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Reviewed: Tue, Feb 12, 2019
About Thrifty: 10.0 /10
Not many people in line.

Celeste Jack

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Reviewed: Tue, Nov 28, 2017
About Thrifty: 8.0 /10
It was okay, but this company charged the deposit directly instead of holding it, and refunded it after the return. I lost some money due to exchange rate fluctuations, which felt unfair. Other than that, everything else was fine.
About QEEQ: 10.0 /10

Geoffrey Fanny

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Reviewed: Wed, Feb 6, 2019
About Thrifty: 2.0 /10
The promised GLE was replaced with a GLC, and they claimed both cars are in the same class. But in reality, the price difference is huge. Strongly recommend not to trust this car rental company. (There was no option for a GLC among the available models, so I chose a Mercedes-Benz C-Class wagon)

O.ALV

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, Aug 15, 2019
“Toujours pas reçu par mail la facture de la société de location.”
About Thrifty: 8.0 /10
Après un appel téléphonique, toujours pas de facture alors que des frais de 80 dollars ont été retirés. Après appel, ces frais sont dus à une restitution tardive lié à une tempête sur kangaroo island. Nous avons prévenu et on nous a dit qu'il n'y avait pas de souci , qu'is avaient l'habitude de ce type de situation. En finalité j'apprends en regardant mon compte qu'une journée supplémentaire a été facturée....
About QEEQ: 10.0 /10
Très bien.

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