Very satisfied, the front desk provided a detailed explanation about the highway toll tickets.

Booked a Mercedes, ended up with a Ford. There were at least two similar Mercedes parked nearby. When I asked customer service, they said it's the same grade and refused to change.

This was the worst car rental experience I've had in many years. They gave us a car that already had scratches. Thankfully, we had full insurance and took photos when we picked up the car. We returned the car in Salzburg, and the rental company staff there asked for a damage report from when we rented the car. No one had given us or reminded us to take such a report earlier, but they said it was fine since we had full insurance and we wouldn't need to pay extra. In the end, we found out they charged us an additional 140 euros, and we have no idea what for. We contacted the rental car service to inquire. It's been over a week now, and we still haven't received a response. Very dissatisfied.

Fast and friendly counter service, excellent car condition.

Renting a car at the airport is very convenient, and the staff have a good attitude.