The service was quite good.

The staff made it difficult during pickup by insisting on the original copy of the driver's license translation, without mentioning anything about insurance. The invoice was provided in Spanish by default, and after returning the car, I discovered insurance charges. I advise everyone to clarify these details beforehand.

The staff can speak English. When picking up the car, they only checked the order, passport, and driver's license without looking at the notarized documents. The car provided as per the order was very new, with only about 400 kilometers on it. Returning the car was also very convenient.

Все хорошо, единственное дали не ту машину которую бронировали. Бронировал хэчбек, дали седан.

Удивила быстрая обратная связь, менеджер Юлия

Took ages to get a car as it was not ready, poor arrogant service, understaffed front desk, still did not get a deposit of €300 back. Hotline impossible. Never again.