Since I arrived at Toronto Pearson Airport at night, I directly went to the car rental counter. Because I had already paid for the rental in advance, the entire process was completed in just 5 minutes.

I had a very good experience at the front desk.

No issues. Keep up the good work!

The car was clean and ready for pick up. I was not crazy about the brand but it served its purpose. Service was great, and staff hospitable.

I like the extra features that I received such as health insurance and vehicle insurance. The staff was helpful and polite!

The budget car rental to charge us for more upon arrival. We asked about what charge it is. The staff simply say that the charge is caused by ‘he didnt know what it is’. we argue for like 10 mins to get that settled. And they will ask you for add-on insurance. They will tell you that your package does not cover the damage of the car. But actually i have already buy the AXA package at easyrentcar. So, simply ignore them! The staff at the pick-up site even asked us to stand under the sun for 30 mins to wait for the car to be washed. And after we get the car, he gave no advice or instruction on using the car. I found many clients didnt even know how to start up the engine. The car is quite dirty. Food remains and rubbish in the drawer. We reserved the chevlort spark but eventually give us a much later Mazda. you can never guess what car budget is going to give you, so simply book the cheapest one.

Many discounts. Free cancellation. Easy to use. Will definitely use again!

Helpful staff Bit of a wait

Easy to use Great customer service