The car was great. The guy didn’t bring us our car like he did for other passengers and made us walk to get ours. Additionally, we did not get a drop off service although it was a 5 min or less drive to port and I told them I was pregnant.

QEEQ was fine to book with. However, when I’d thought we’d booked at the wrong rental place, they offered no help in transferring the car to another location. Fortunately, we found we did book at the right place but we were annoyed that QEEQ customer service would not have been able to assist us if we had not.

Since I arrived at Toronto Pearson Airport at night, I directly went to the car rental counter. Because I had already paid for the rental in advance, the entire process was completed in just 5 minutes.

Very satisfied

Good

I arrived late at the airport and there was only one staff serving a long queue of costumers but there were obviously some other staff available in the back office.

Good