Hertz MUNICH AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Lucien Belle

Germany

Reviewed: Mon, Oct 16, 2017

About Hertz: 2.0 /10

Waited over half an hour in line to pick up the car. Despite being told there would be no extra fees, they automatically added high insurance costs without informing the consumer. Very disappointing!

1 days rental

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Borg Joyce

Germany

1 days rental

Reviewed: Sat, Oct 19, 2024

About Hertz: 10.0 /10

Very satisfied, the front desk provided a detailed explanation about the highway toll tickets.

About QEEQ: 10.0 /10

William Piers

Germany

1 days rental

Reviewed: Tue, May 28, 2019

About Hertz: 6.0 /10

Clearly deceiving consumers. Initially said they would give us a Volkswagen, later I mentioned we booked a Mercedes, and then they just found a sedan version, not the wagon we booked. Our luggage almost didn't fit.

Stacey

Germany

1 days rental

Reviewed: Sun, Aug 31, 2014

About Hertz: 10.0 /10

Friendly service, very new vehicle

About QEEQ: 10.0 /10

Hugo Bridges

Germany

1 days rental

Reviewed: Mon, Oct 20, 2014

About Hertz: 8.0 /10

The condition of the company's cars is excellent, but the staff at the store kept pushing insurance and other vehicle options, which was quite annoying.

About QEEQ: 10.0 /10

Kitty Evans

Germany

1 days rental

Reviewed: Thu, Sep 3, 2015

About Hertz: 10.0 /10

Picking up the car was smooth. There was no E-Class available, so we chose a Volvo V60. The car is not big, but it is very stable on highways and has strong diesel power.

About QEEQ: 10.0 /10

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