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Live chat Email us Service Code: 1642773268
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Reviewed: Sun, Jun 18, 2017
About Hertz: 8.0 /10
The service was quite standard and picking up the car was very convenient. However, we were told there was no Mondeo available when we arrived, and we were upgraded to a Mercedes instead. At the time, the communication wasn't clear, so I happily drove off thinking it was a free upgrade. When I received the bill back home, I thought I had been fined abroad (I had prepaid the rental fee through QEEQ). It was only after inquiring that I realized there are no free lunches. Haha, but I still think it was worth it. This car rental experience was great!
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MUNICH AIRPORT

Anonymous

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Reviewed: Tue, Aug 11, 2026
About Hertz: 10.0 /10
Got a Peugeot 308 SW and was super happy with it
About QEEQ: 10.0 /10

Adolph Julius

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Reviewed: Wed, Oct 15, 2025
About Hertz: 10.0 /10
The condition of the car was excellent. During the longer rental period, Hertz provided the most considerate service when switching cars. Returning the car was simple and quick, with professional staff inspecting the vehicle and addressing any issues according to the process, showcasing the service standard of a major company. At pick-up, I mentioned that I had already purchased full insurance, and there were no attempts to sell additional insurance throughout the rental process. Overall, an excellent car rental experience. Hertz will definitely be my first choice for future travels! Encountered a yellow warning from the vehicle's electronic system, and QEEQ's customer service provided timely support.
About QEEQ: 10.0 /10

Deirdre Bartlett

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Reviewed: Tue, Aug 21, 2018
About Hertz: 2.0 /10

Adair Jonson

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Reviewed: Tue, Aug 25, 2015
About Hertz: 10.0 /10
Hertz at Munich Airport has many customers picking up cars, but the staff is very friendly and does not aggressively upsell. They upgraded us for free to a Volvo XC90 diesel, which has plenty of space. If you only have two pieces of luggage, it can seat seven people. It comes with a built-in navigation system with both Chinese and English subtitles; the English version is more accurate and has a wider search range. The car was brand new with excellent performance, providing a superb driving experience.
About QEEQ: 10.0 /10

Alvin

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Luxury | Mercedes-Benz E Class or similar
Reviewed: Sat, Aug 17, 2019
“The eventual booking amount ended up higher then the booking amount !”
About Hertz: 7.0 /10
There was much confusion as the final drop off location was different from the stated site. We had to call in to the help line for assistance to return the car. Booking amount was also to much discrepancies which I have yet to verify and validate.
About QEEQ: 8.0 /10

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