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Live chat Email us Service Code: 6119940122
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Reviewed: Tue, Nov 7, 2017
About Hertz: 6.0 /10
We booked a Land Rover on Zuzuche, but upon pickup, Hertz staff requested the driver to provide two credit cards for assurance, which we didn't anticipate. Each of us only had one credit card, so they refused to give us the Land Rover and instead gave us a Volvo V40 without any choice, calling it a 'nice car.' The staff's English was not great, and we didn't want to waste time arguing, so we reluctantly accepted. The price was almost the same as the Land Rover, only cheaper by about ten RMB. At pickup, although the staff assured us the car was in perfect condition, we found scratches on the body and the fuel tank was only half full. However, after communicating with them, they quickly made notes in the rental record, and the process was thankfully not too complicated. Our German friends asked why we rented this car, noting that we couldn't fully experience the fun of driving over 200 km/h on German highways. We were really speechless...

Relevant Reviews on Hertz MILAN MALPENSA AP

Jane Pullan

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Reviewed: Wed, Jan 23, 2019
About Hertz: 6.0 /10
You need your own notarized document, otherwise you can't get the car. The car was very new.
About QEEQ: 10.0 /10

Julie Maltz

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Reviewed: Thu, Oct 18, 2018
About Hertz: 8.0 /10
Good service attitude, but there are many customers, so the waiting time is a bit long.

U.Kalnins

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Luxury Wagon | Volvo V90 Estate or similar
Reviewed: Thu, Oct 17, 2019
“Bad”
About Hertz: 6.7 /10
The car was dirty from inside. There was tehnical problems shown on instrument panel. The money I paid to book, has not been returned ( aprox. 76€). On the desk I have been told, that they dont see this payment.

Trevor

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Compact | Fiat Tipo or similar
Reviewed: Sun, Aug 25, 2019
“Wonderful service from Hertz Malpensa T2, and great drop off service at Malpensa T1. Thanks Easyrent”
About Hertz: 10.0 /10
We landed up at Malpensa Terminial 2 instead of Terminal 1 which was a good thing in retrospect. Great service. Car was even upgraded. Well done Hertz
About QEEQ: 10.0 /10
Easy, user friendly website. I like the option of finding cheaper prices. This saved us a few dollars. Well done

M.Anselmini

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Mini | Fiat Abarth 500 or similar
Reviewed: Sun, Jun 2, 2019
About Hertz: 9.7 /10
When I dropped the car the parking to return the vehicle is outside now. I was wondering what happened if raining. I was by myself and with a heavy luggage. I rather prefer to drop the car inside to avoid problems if raining.
About QEEQ: 10.0 /10

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