Hertz, Milan Malpensa Airport T1 Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Milan Malpensa Airport T1 Information, Car Rental Instructions & Policies

Address

MALPENSA 2000 AIRPORT,FERNO, VARESE,21010,IT

Telephone

+390258581081 / +390258581137

Pick-up Instructions

The Hertz - Milan Malpensa Airport T1 car rental location is in terminal

You can walk to the counter of Hertz - Milan Malpensa Airport T1 car rental.

T1: Follow "Train station/Car rental" signs. Our main desk is on the (-1) floor. T2: Go to the bus stop "Airport bus" to reach our desk in T1. Once at the main desk, Gold Customers will follow "Car collection point B" signs.

Drop-off Instructions

Please follow "P3" or "Sheraton Hotel" signs near the T1 terminal. The return area is in Parking B at the (-1) floor. Google map link: https://maps.app.goo.gl/ctC8fdr9kY8ZzGyj6 Terminal 2, return to the car return parking. Google map link: https://maps.app.goo.gl/qv1d8piVRFj599YB9

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59	07:00 -23:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of EUR 36.6 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Italy

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Austria Belgium France Germany Luxembourg Netherlands Portugal Slovenia Spain Show More Austria Belgium France Germany Luxembourg Netherlands Portugal Slovenia Spain Switzerland Finland Ireland Norway Sweden	EUR 16 per rental

Corss border to Slovenia is only allowed in Ljubjana.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-4000 for other car models.

EUR 1900 for Fiat 500x,

EUR 1300 for Vauxhall Corsa,Renault Clio Diesel,Peugeot 208,Vw Polo Hyundai Hb20 Gm Onix,Fiat 500,Hertz Mystery Vehicle,Opel Corsa,Fiat 500 Open Top,

EUR 1500 for Peugeot 208,Volkswagen Polo,Clio Winter Tyres,Clio Winter Tyres,Kia Picanto,Fiat 500,

EUR 1600 for Opel Astra,Astra Ford Puma,Fiat 500l,Jeep Avenger,Ford Focus,Ford Focus,Dacia Sandero,Fiat 500x,Renault Clio Break,Opel Insignia,Fiat 500,

EUR 1900 for Renault Captur,Peugeot Rifter,Nissan Townstar Electric,Ford Custom,Fiat Ducato,Volkswagen Touran,Toyota Proace City,500 Cabrio Matic,Peugeot 107,

EUR 2000 for Captur Winter Tyres-diesel,Fiat 600e,Renegade Plug In,Renault R5,Toyota Corolla,Peugeot 3008,Renault Kadjar,Bmw 1 Series,Audi A4 Sw-diesel,Fiat 500e,Fiat 500 Dolcevita,Co 01 Phev,Kuga Winter Tyres,Bmw X1-diesel,Nissan Evalia,Fiat Cronos Drive,

EUR 2200 for Mercedes Vito,

EUR 2500 for Ford Tourneo Connect,Kia Carnival,Daily Tail Lift,Volvo Xc60,Mercedes Sprinter 14m3,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for Alfa Romeo Junior-diesel,Jaguar F Pace-diesel,Iveco Daily,Audi Q5 Automatico,Hilux Sw4 Trailblazer,Alfa Romeo Tonale,Volkswagen Passat,A6 Avant Winter-diesel,Fiat 500e-electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,Daily 9 12m3,

EUR 3500 for Kia Xceed,

EUR 4000 for Model 3 Sr-electric,Polestar 2,Toyota Land Cruiser Prado,4x4 Winter Tyres-diesel-4wd,Mercedes Benz Cls-diesel-4wd,Premium Diesel,Mercedes Glc Coupe-diesel-4wd,Model Y Lr-electric,Mercedes Gle,Tron S Sport-electric-4wd,Audi A8-diesel,

EUR 1600 for Opel Astra,

EUR 1600 for Astra Ford Puma,

EUR 1600 for Fiat 500l,

EUR 2000 for Captur Winter Tyres-diesel,

EUR 1600 for Jeep Avenger,

EUR 2000 for Renault Captur,

EUR 1900 for Peugeot Rifter,

EUR 1600 for Ford Focus,

EUR 1600 for Dacia Sandero,

EUR 3000 for Alfa Romeo Junior-diesel,

EUR 2000 for Fiat 600e,

EUR 2000 for Renegade Plug In,

EUR 1600 for Renault Clio Break,

EUR 1300 for Vauxhall Corsa,

EUR 1500 for Peugeot 208,

EUR 1300 for Renault Clio Diesel,

EUR 1300 for Peugeot 208,

EUR 1500 for Volkswagen Polo,

EUR 1500 for Clio Winter Tyres,

EUR 1900 for Nissan Townstar Electric,

EUR 1900 for Ford Custom,

EUR 1300 for Vw Polo Hyundai Hb20 Gm Onix,

EUR 4000 for Model 3 Sr-electric,

EUR 3000 for Jaguar F Pace-diesel,

EUR 3000 for Iveco Daily,

EUR 2500 for Ford Tourneo Connect,

EUR 4000 for Polestar 2,

EUR 2500 for Kia Carnival,

EUR 3000 for Audi Q5 Automatico,

EUR 2500 for Daily Tail Lift,

EUR 3000 for Hilux Sw4 Trailblazer,

EUR 2000 for Renault R5,

EUR 2000 for Toyota Corolla,

EUR 2000 for Peugeot 3008,

EUR 3000 for Alfa Romeo Tonale,

EUR 2000 for Ford Kuga,

EUR 1900 for Fiat Ducato,

EUR 1900 for Volkswagen Touran,

EUR 2000 for Bmw 1 Series,

EUR 1600 for Opel Insignia,

EUR 2000 for Nissan Juke,

EUR 2000 for Audi A4 Sw-diesel,

EUR 3000 for Volkswagen Passat,

EUR 4000 for Toyota Land Cruiser Prado,

EUR 4000 for 4x4 Winter Tyres-diesel-4wd,

EUR 2000 for Renault Traffic,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2000 for Fiat 500e,

EUR 1300 for Fiat 500,

EUR 1500 for Kia Picanto,

EUR 1900 for Toyota Proace City,

EUR 1900 for 500 Cabrio Matic,

EUR 1300 for Hertz Mystery Vehicle,

EUR 1500 for Fiat 500,

EUR 3000 for Fiat 500e-electric,

EUR 2000 for Fiat 500 Dolcevita,

EUR 1600 for Fiat 500,

EUR 1300 for Opel Corsa,

EUR 1900 for Peugeot 107,

EUR 1300 for Fiat 500 Open Top,

EUR 4000 for Premium Diesel,

EUR 3000 for 4x4 Winter Tyres,

EUR 2500 for Volvo Xc60,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3000 for Ford Transit Jumbo,

EUR 2500 for Mercedes Sprinter 14m3,

EUR 2000 for Co 01 Phev,

EUR 2000 for Kuga Winter Tyres,

EUR 2000 for Bmw X1-diesel,

EUR 2500 for Ford Transit 350l,

EUR 2000 for Nissan Evalia,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Mercedes Gle,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3000 for Maserati Levante Winter-diesel-4wd,

EUR 2500 for Iveco Daily Refrigerated,

EUR 3000 for Daily 9 12m3,

USD 1300 for ,

EUR 3600 for Jaguar F Pace-diesel,Ford Tourneo Connect,Kia Carnival,Audi Q5 Automatico,Daily Tail Lift,Hilux Sw4 Trailblazer,Alfa Romeo Tonale,Renault Traffic,Fiat 500e-electric,4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Mercedes Sprinter 14m3,Kia Ev6,Bmw X1-diesel,Nissan Evalia,Daily 9 12m3,

EUR 3600 for ,

EUR 2600 for Opel Astra,Captur Winter Tyres-diesel,Jeep Avenger,Renault Captur,Peugeot Rifter,Ford Focus,Renegade Plug In,Renault Clio Break,Ford Custom,Polestar 2,Toyota Corolla,Volkswagen T-roc,Volkswagen Touran,Bmw 1 Series,Nissan Juke,Toyota Proace City,Volkswagen Tiguan,Co 01 Phev,Kuga Winter Tyres,

EUR 2600 for ,

EUR 1600 for Astra Ford Puma,Fiat 500l,Ford Focus,Dacia Sandero,Fiat 600e,Captur Winter Tyres,Toyota Yaris,Renault R5,Fiat 500e,Fiat 500,Peugeot 107,Fiat 500 Open Top,

EUR 1600 for ,

EUR 1300 for Vauxhall Corsa,Peugeot 208,Renault Clio Diesel,Peugeot 208,Volkswagen Polo,Clio Winter Tyres,Clio Winter Tyres,Kia Picanto,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 1300 for ,

EUR 4000 for Alfa Romeo Junior-diesel,5 E Tech,Toyota Land Cruiser Prado,4x4 Winter Tyres-diesel-4wd,Mustang Mach E,Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Gle,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 4000 for ,

EUR 3000 for Nissan Townstar Electric,Iveco Daily,Fiat Ducato,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for ,

EUR 2000 for ,

USD 1600 for ,

USD 2100 for ,

USD 2600 for ,

USD 2900 for ,

USD 3600 for ,

USD 3800 for ,

EUR 2900 for ,

EUR 2100 for ,

EUR 3900 for ,

Theft Insurance Excess differs by car model:

EUR 2000 for Vauxhall Corsa,Renault Clio Diesel,Peugeot 208,Vw Polo Hyundai Hb20 Gm Onix,Fiat 500,Hertz Mystery Vehicle,Opel Corsa,Fiat 500 Open Top,

EUR 2000 for Peugeot 208,Volkswagen Polo,Clio Winter Tyres,Clio Winter Tyres,Kia Picanto,Fiat 500,

EUR 2300 for Opel Astra,Astra Ford Puma,Fiat 500l,Jeep Avenger,Ford Focus,Ford Focus,Dacia Sandero,Fiat 500x,Renault Clio Break,Opel Insignia,Fiat 500,

EUR 2600 for Renault Captur,Peugeot Rifter,Nissan Townstar Electric,Ford Custom,Fiat Ducato,Volkswagen Touran,Toyota Proace City,500 Cabrio Matic,Peugeot 107,

EUR 2300 for Captur Winter Tyres-diesel,Fiat 600e,Renegade Plug In,Renault R5,Toyota Corolla,Peugeot 3008,Renault Kadjar,Bmw 1 Series,Audi A4 Sw-diesel,Fiat 500e,Fiat 500 Dolcevita,Co 01 Phev,Kuga Winter Tyres,Bmw X1-diesel,Nissan Evalia,Fiat Cronos Drive,

EUR 2900 for Mercedes Vito,

EUR 3000 for Ford Tourneo Connect,Kia Carnival,Daily Tail Lift,Volvo Xc60,Mercedes Sprinter 14m3,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3600 for Alfa Romeo Junior-diesel,Jaguar F Pace-diesel,Iveco Daily,Audi Q5 Automatico,Hilux Sw4 Trailblazer,Alfa Romeo Tonale,Volkswagen Passat,A6 Avant Winter-diesel,Fiat 500e-electric,Ford Transit Jumbo,Maserati Levante Winter-diesel-4wd,Daily 9 12m3,

EUR 3600 for Kia Xceed,

EUR 2300 for Opel Astra,

EUR 2300 for Astra Ford Puma,

EUR 2300 for Fiat 500l,

EUR 2300 for Captur Winter Tyres-diesel,

EUR 2300 for Jeep Avenger,

EUR 2600 for Renault Captur,

EUR 2600 for Peugeot Rifter,

EUR 2300 for Ford Focus,

EUR 2300 for Dacia Sandero,

EUR 3600 for Alfa Romeo Junior-diesel,

EUR 2600 for Fiat 600e,

EUR 2600 for Renegade Plug In,

EUR 2300 for Fiat 500x,

EUR 2300 for Renault Clio Break,

EUR 2000 for Vauxhall Corsa,

EUR 2000 for Peugeot 208,

EUR 2000 for Renault Clio Diesel,

EUR 2000 for Volkswagen Polo,

EUR 2000 for Clio Winter Tyres,

EUR 2000 for Nissan Townstar Electric,

EUR 2000 for Ford Custom,

EUR 2000 for Vw Polo Hyundai Hb20 Gm Onix,

EUR 4000 for Model 3 Sr-electric,

EUR 3600 for Jaguar F Pace-diesel,

EUR 3600 for Iveco Daily,

EUR 3000 for Ford Tourneo Connect,

EUR 4000 for Polestar 2,

EUR 3000 for Kia Carnival,

EUR 3600 for Audi Q5 Automatico,

EUR 3000 for Daily Tail Lift,

EUR 3600 for Hilux Sw4 Trailblazer,

EUR 2600 for Renault R5,

EUR 2600 for Toyota Corolla,

EUR 2600 for Peugeot 3008,

EUR 3600 for Alfa Romeo Tonale,

EUR 2600 for Ford Kuga,

EUR 2600 for Fiat Ducato,

EUR 2600 for Volkswagen Touran,

EUR 2600 for Bmw 1 Series,

EUR 2300 for Opel Insignia,

EUR 2600 for Nissan Juke,

EUR 2600 for Audi A4 Sw-diesel,

EUR 3600 for Volkswagen Passat,

EUR 4000 for Toyota Land Cruiser Prado,

EUR 4000 for 4x4 Winter Tyres-diesel-4wd,

EUR 2600 for Renault Traffic,

EUR 3000 for A6 Avant Winter-diesel,

EUR 4000 for Mercedes Benz Cls-diesel-4wd,

EUR 2600 for Fiat 500e,

EUR 2000 for Fiat 500,

EUR 2000 for Kia Picanto,

EUR 2600 for Toyota Proace City,

EUR 2600 for 500 Cabrio Matic,

EUR 2000 for Hertz Mystery Vehicle,

EUR 3600 for Fiat 500e-electric,

EUR 2600 for Fiat 500 Dolcevita,

EUR 2300 for Fiat 500,

EUR 2000 for Opel Corsa,

EUR 2600 for Peugeot 107,

EUR 2000 for Fiat 500 Open Top,

EUR 4000 for Premium Diesel,

EUR 3000 for 4x4 Winter Tyres,

EUR 3000 for Volvo Xc60,

EUR 4000 for Mercedes Glc Coupe-diesel-4wd,

EUR 3600 for Ford Transit Jumbo,

EUR 3000 for Mercedes Sprinter 14m3,

EUR 2600 for Co 01 Phev,

EUR 3000 for Kuga Winter Tyres,

EUR 2600 for Bmw X1-diesel,

EUR 3000 for Ford Transit 350l,

EUR 2600 for Nissan Evalia,

EUR 4000 for Model Y Lr-electric,

EUR 4000 for Mercedes Gle,

EUR 4000 for Tron S Sport-electric-4wd,

EUR 4000 for Audi A8-diesel,

EUR 3600 for Maserati Levante Winter-diesel-4wd,

EUR 3000 for Iveco Daily Refrigerated,

EUR 3600 for Daily 9 12m3,

USD 2000 for ,

EUR 3600 for ,

EUR 2600 for ,

EUR 2300 for Astra Ford Puma,Fiat 500l,Ford Focus,Dacia Sandero,Fiat 600e,Captur Winter Tyres,Toyota Yaris,Renault R5,Fiat 500e,Fiat 500,Peugeot 107,Fiat 500 Open Top,

EUR 2300 for ,

EUR 2000 for Vauxhall Corsa,Peugeot 208,Renault Clio Diesel,Peugeot 208,Volkswagen Polo,Clio Winter Tyres,Clio Winter Tyres,Kia Picanto,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 2000 for ,

EUR 4000 for ,

EUR 3000 for Nissan Townstar Electric,Iveco Daily,Fiat Ducato,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 3000 for ,

EUR 1300-4000 for other car models.

USD 2300 for ,

USD 2600 for ,

USD 2900 for ,

USD 3600 for ,

USD 3800 for ,

EUR 2900 for ,

EUR 3900 for ,

Third Party Liability Insurance Excess differs by car model:

EUR 0 for Jaguar F Pace-diesel,Ford Tourneo Connect,Kia Carnival,Audi Q5 Automatico,Daily Tail Lift,Hilux Sw4 Trailblazer,Alfa Romeo Tonale,Renault Traffic,Fiat 500e-electric,4x4 Winter Tyres,Mercedes Glc Coupe-diesel-4wd,Audi A5 Sw-diesel,Mercedes Sprinter 14m3,Kia Ev6,Bmw X1-diesel,Nissan Evalia,Daily 9 12m3,

EUR 0 for ,

EUR 0 for Opel Astra,Captur Winter Tyres-diesel,Jeep Avenger,Renault Captur,Peugeot Rifter,Ford Focus,Renegade Plug In,Renault Clio Break,Ford Custom,Polestar 2,Toyota Corolla,Volkswagen T-roc,Volkswagen Touran,Bmw 1 Series,Nissan Juke,Toyota Proace City,Volkswagen Tiguan,Co 01 Phev,Kuga Winter Tyres,

EUR 0 for Astra Ford Puma,Fiat 500l,Ford Focus,Dacia Sandero,Fiat 600e,Captur Winter Tyres,Toyota Yaris,Renault R5,Fiat 500e,Fiat 500,Peugeot 107,Fiat 500 Open Top,

EUR 0 for Vauxhall Corsa,Peugeot 208,Renault Clio Diesel,Peugeot 208,Volkswagen Polo,Clio Winter Tyres,Clio Winter Tyres,Kia Picanto,Hertz Mystery Vehicle,Fiat 500,Opel Corsa,

EUR 0 for Alfa Romeo Junior-diesel,5 E Tech,Toyota Land Cruiser Prado,4x4 Winter Tyres-diesel-4wd,Mustang Mach E,Ix1 Drive 30,Maserati Grecale-4wd,Mercedes Gle,Audi A8-diesel,Maserati Levante Winter-diesel-4wd,

EUR 0 for Nissan Townstar Electric,Iveco Daily,Fiat Ducato,Ford Transit Jumbo,Ford Transit 350l,Iveco Daily Refrigerated,

EUR 0 for Opel Insignia,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.7 mi from Milan Malpensa Airport

29.8 mi from Milan Linate Airport

Railway Stations

22.1 mi from Milano Certosa Railway Station

22.2 mi from Milano Quarto Oggiaro

23.2 mi from Milano Bruzzano Parco Nord

Hotels

25.8 mi from Hintown Conchetta

26.9 mi from Grand Visconti Palace

Other Landmarks

25.4 mi from Darsena

25.8 mi from Missoni

26 mi from Porta Venezia

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 45.6263 8.71246

Location Images

Hertz-Milan Malpensa Airport T1-4492-dropoff_guide

Return Sign

Guest Reviews

Total points： 7.6 / 10 Good

Vehicle condition: 1.6
Vehicle cleanliness: 1.6
Spaciousness: 1.8
Counter staff: 1.6
Pick-up location: 1.7
Drop-off location: 1.7
Pick-up time: 30-60 mins
Drop-off time: 0-10 mins

M.Concetti
Busto Arsizio
8.4 /10 Very good
Reviewed: Wednesday, May 13, 2026
Dislike: too long to pick up and drop off the car.
Read More >
r.musinov
Milan
5.7 /10 Average
Reviewed: Wednesday, May 13, 2026
Using Hertz for car renting in US a great pleasure.Italy is a totally different story.Customer service is very poor.My car broke down 40 minutes after pick up.Getting in touch with someone who at list speaks some english is almost impossible.After being stranded in the middle of nowhere for several long hours we finally got "road assistance".They simply picked they broken car and .....left us on the street with the luggage and kids in the dark.Next day,we got condition report claiming that we broke the driver side mirror with the pictures dated two weeks before we even arrived to Milan.To be even more confident.....they photoshoped my signature below....Really hard to believe,i know,but this is what my family had to come accross with.Stay away....or at list be extrimely carefull.... At the end,got the full invoice,like i used the vehicle the entire time...
Read More >
M.Anselmini
Milan
9.7 /10 Excellent
Reviewed: Wednesday, May 13, 2026
When I dropped the car the parking to return the vehicle is outside now. I was wondering what happened if raining. I was by myself and with a heavy luggage. I rather prefer to drop the car inside to avoid problems if raining.
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N.Alrashidi
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
THANKS ITS NICE PROMOTION AND GOOD DEAL FROM COMPANY EASY RENT CARS TEAM
Read More >
Anonymous
Milan
5.7 /10 Average
Reviewed: Wednesday, May 13, 2026
It took more than an hour to pick up the car. Please try to speed up the process.
Read More >
L.Olde
Milan
7.7 /10 Good
Reviewed: Wednesday, May 13, 2026
The staff were very helpful, I couldn’t fault them. The car was in good condition, it did have quite a number of dents and scratches and the air conditioning did not work. We were in Italy during summer and at 35 degrees temperatures it got very hot and sweaty in the car. The car wasn’t as clean as I would have expected it to be either. Otherwise mechanically the car was sound. Overall it was a good driving experience in Europe.
Read More >
Anonymous
Milan
6 /10 Average
Reviewed: Wednesday, May 13, 2026
Staff at Malpensa airport tried two charge me a far higher price than the reserved price. They then gave me the wrong vehicle.
Read More >
Y.Khudzik
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
Машина не превзошла мои ожидания,заказывал за год,получил другую,хотя вся стоянка была забита той маркой которую заказывал я
Read More >
M.Nyroos
Milan
5.3 /10 Average
Reviewed: Wednesday, May 13, 2026
This was the worst car hire experience ever! Did not got convertible as reserved. Instead a scratched hatchback after over half an hour wait. And even No apologies from Hertz. Not to speak of any compensations as I have got from other companies even from long queuing times.
Read More >
i.rennie
Milan
6 /10 Average
Reviewed: Wednesday, May 13, 2026
They charged me more than I was quoted and would not give me the car until I had paid extra
Read More >
P.McIntosh
Milan
6.7 /10 Average
Reviewed: Wednesday, May 13, 2026
On arrival I was informed that my choice was unavailable as the vehicle was no longer part of their fleet. I was offered a Fiat 500 convertible to replace it. This vehicle was not in my view "similar" to the Cascada I had paid for. I needed a larger car for the amount of luggage and passengers I was carrying. I am extremely disappointed with the service i received and have paid too much for the vehicle i drove which was a Fiat 500L.
Read More >
Anonymous
Milan
6.3 /10 Average
Reviewed: Wednesday, May 13, 2026
Hertz give us with wrong car type which is smaller than i book
Read More >
L.Tovo
Milan
8.3 /10 Very good
Reviewed: Wednesday, May 13, 2026
Helpful,friendly,great value for money. Car exceeded expectations
Read More >
Hillboy61
Milan
5.7 /10 Average
Reviewed: Wednesday, May 13, 2026
Hertz at Malpensa airport poorly organised. Car over 1 hour late to pickup from booked time. Car was cleaned inside but outside was filthy and muddy when we picked up and only had 3/4 of a tank of fuel. We washed the car clean ourselves on the first day we picked it up. Disappointed
Read More >
Anonymous
Milan
9.3 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Hertz is well organised and hassle free. I try to use them most often. Prices are very competitive and their vehicles are always in great shape.
Read More >
Anonymous
Milan
9.7 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Cars were great but one car not ready at pick up time. Waited about an hour
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Anonymous
Milan
8.7 /10 Very good
Reviewed: Wednesday, May 13, 2026
Cars were great but one car not ready at pick up time. Waited about an hour
Read More >
Trevor
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
We landed up at Malpensa Terminial 2 instead of Terminal 1 which was a good thing in retrospect. Great service. Car was even upgraded. Well done Hertz
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Anonymous
Milan
7.3 /10 Good
Reviewed: Wednesday, May 13, 2026
1. They try to sell additional insurance , claiming axa is not enough to cover damage / stolen car cost 2. They give bigger car than ordered but with other seat configuration (face to face second and third row) not like in original order . make it hard to travel with children . Finally gave older car and damaged with regular seat configuration .
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RB
Milan
6.3 /10 Average
Reviewed: Wednesday, May 13, 2026
It wasnt clear from the booking and also no option available to have pick up at the specific terminal. Upon arrival was told needed to go to other terminal which involved a shuttle bus which wasnt ideal with 3 young children and luggage. The car wasnt slightly smaller than expected but was told that it was the higher category, but was sufficient for what we needed. The car was handed over with no damage but upon collecting had a large dent to the rear and was told just to take a photo of the damage. The person that dealt with collection struggled to speak English and struggled on the computer system.
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Anonymous
Milan
6.7 /10 Average
Reviewed: Wednesday, May 13, 2026
It was not the car that was booked via Easyrental. Although, it served our purpose.
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Anonymous
Milan
9.7 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The audi q5 was new clean and rides great
Read More >
U.Kalnins
Milan
6.7 /10 Average
Reviewed: Wednesday, May 13, 2026
The car was dirty from inside. There was tehnical problems shown on instrument panel. The money I paid to book, has not been returned ( aprox. 76€). On the desk I have been told, that they dont see this payment.
Read More >
s.charalambous
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Hertz were very professional
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Violet Haggai
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
I have a Hertz Gold Card, which made the pick-up process quick and efficient. However, since QEEQ couldn't link my account, the staff had to spend some time re-doing it.
Read More >
Regan Moore
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Hertz is good. Prices are a bit high, but they upgraded me to an SUV, so it's okay.
Read More >
Elmer Frederick
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Very good
Read More >
Steward Jenkin(s)
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
The car was replaced with an F-pace, smaller and less stable than the GLE.
Read More >
Tracy Jeremy
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The service was excellent!
Read More >
Abraham Bronte
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
Read More >
Melissa Becher
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Will Harper
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
I booked an SUV but was given a 7-seater instead.
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Gustave Hughes
Milan
6 /10 Average
Reviewed: Wednesday, May 13, 2026
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Steward Jenkin(s)
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
I forgot
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Isaac Leigh
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The Hertz location is quite large, clean, and well-lit. The process of picking up and returning the car is quick. Just be aware that Italian English has some accent and intonation quirks, so you might need a moment to understand, haha.
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Allen Bertram
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Guy Lyly
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Good, but there are a lot of people, so it takes some time to complete the paperwork.
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Merle Gladstone
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Very good, and their English is also excellent
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Gilbert Amelia
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Alva Dupont
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
Very quick
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Dean Humphr(e)y
Milan
4 /10 Average
Reviewed: Wednesday, May 13, 2026
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Julie Maltz
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
Good service attitude, but there are many customers, so the waiting time is a bit long.
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Agatha MacDonald
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The service is quite mature and the reception was very quick.
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Jane Pullan
Milan
6 /10 Average
Reviewed: Wednesday, May 13, 2026
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Michael Marner
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Tiffany Carl
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Cedric Childe
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Lisa Betty
Milan
4 /10 Average
Reviewed: Wednesday, May 13, 2026
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Rachel Rose
Milan
6 /10 Average
Reviewed: Wednesday, May 13, 2026
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Jean Coffey
Milan
4 /10 Average
Reviewed: Wednesday, May 13, 2026
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Olga Sandy
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Griselda Eddie
Milan
6 /10 Average
Reviewed: Wednesday, May 13, 2026
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Sharon Walker
Milan
4 /10 Average
Reviewed: Wednesday, May 13, 2026
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Emily Cowper
Milan
4 /10 Average
Reviewed: Wednesday, May 13, 2026
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Neil Margaret
Milan
4 /10 Average
Reviewed: Wednesday, May 13, 2026
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Werner Bloomer
Milan
6 /10 Average
Reviewed: Wednesday, May 13, 2026
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Trista Cromwell
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Very satisfied with Hertz's arrangement. As there were no Opel cars available, they switched us to an Audi A6 estate for free! Awesome!
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Jennifer Wood
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Freda Mackintosh
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
The service was good, but the waiting time was too long.
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Cedric Flynn
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Excellent
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Suzanne Clarissa
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Excellent value for money, very affordable prices for renting a good car. The staff were polite.
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Samuel Woolley
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
They try to upsell insurance, but everything else is okay
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Quentin Beerbohm
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The credit card expiration date was incorrect, causing the first attempt to fail.
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Norman Rockefeller
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
The Italians' English is really poor, but their attitude is good, although slow.
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Dinah Faulkner
Milan
6 /10 Average
Reviewed: Wednesday, May 13, 2026
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Abigail Harrod
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Esther Katte
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The procedures were clear and efficient, no unnecessary delays.
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Ronald Augustus
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
Waited over an hour to pick up the car, speechless
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Wendy Wordsworth
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
Waited for 30 minutes. The car had damages and they deducted charges on the spot.
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Bevis Motley
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Magee Cooper
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Big company, well-regulated
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Wayne Raymond
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
Fairly enthusiastic, overall a good experience!
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Martina Beck
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Convenient and comfortable
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Baird Andrew
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
They patiently helped me resolve the car issue for half an hour.
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Wallis O'Casey
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
The car was upgraded to a Volvo V90.
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Camille FitzGerald
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Great vehicle condition!
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Kenneth Temple
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Satisfactory
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Cornell Warner
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Satisfied
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Mick Flower
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The pickup process was quick
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Steven Bush
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Both pickup and return were very fast and extremely convenient! This is my favorite company. Since we speak Italian, the process was even quicker.
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Harlan Law
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Satisfied. They promote insurance but don’t enforce it, just mention it.
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Adolph Julius
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Satisfied
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Betsy Butler
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Pretty good
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Gladys Sainsbury
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Quite satisfied
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Leonard Christy
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Thrifty is quite efficient in their car rental process. It seems like everything is well organized, and there’s nothing particularly remarkable, but everything is under control.
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Regan Moore
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Todd Southey
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Very convenient
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Christ Austen
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Very satisfied.
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Yetta Twain
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Friendly service with detailed explanations.
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Genevieve
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
The service was enthusiastic and the explanation was detailed.
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Pandora Harte
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Very satisfied. The pickup process was quick, and existing scratches on the vehicle were clearly marked.
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Allen Bertram
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Hertz, being a large company, generally provides good service at their locations. At 9 AM, there was no queue, and there were two staff members available. Although they tried to upsell insurance, you can simply decline it. They were able to fulfill my booking requests, and the staff spoke decent English. I originally booked a Fiat 500 manual, but they didn't have the car available. They first asked if I wanted to upgrade to a Fiat 500 automatic for a fee, which I declined. Eventually, they upgraded me to a compact SUV from a brand I hadn't heard of, DR., which upon research turned out to be a rebadged Chery Tiggo. Considering that I would be driving mostly in the Swiss countryside, the higher ground clearance was acceptable. The car had over 40,000 kilometers on it but was in good, clean condition. If I had been driving mainly in Italy, I would have rejected it due to the challenges of parking a vehicle of that size in urban areas.
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Beryl Wollaston
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Smooth process.
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Hunter Pollitt
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Satisfied
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Gavin Dora
Milan
6 /10 Average
Reviewed: Wednesday, May 13, 2026
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Omar Eipstein
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Satisfied
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Vincent Cocker
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Very good.
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Douglas Bunyan
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
I arrived at the store at 8 a.m., waited in line for 40-50 minutes. There were only two counters, and the processing speed was very slow. The service attitude was acceptable. They tried to upsell and automatically added a refueling service fee to the bill, saying it would be refunded upon returning the car with a full tank. They gave me a Toyota Yaris with 4500 km mileage. Overall, the vehicle condition was good.
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Tracy Jeremy
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Satisfied
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Eileen Doherty
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Pretty good. The car pickup, return, and deposit refund were all very quick.
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Ira Julia
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
We may have arrived early, so there were very few people in line. The process was completed very quickly. But remember, when renting a car abroad, always purchase full insurance, as rental companies make their profits primarily from it.
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Marcia McCarthy
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Straightforward and clear.
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Blake Morton
Milan
8 /10 Very good
Reviewed: Wednesday, May 13, 2026
They didn't have the Focus I wanted. At first, they gave me an MG4, which I declined. Then they offered a Jeep Avenger. I thought it was a sedan where I could hide luggage, but all the cars turned out to be hatchbacks. Thankfully, the trunk had a black cover so luggage inside wasn't visible from outside.
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Anonymous
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Hertz just hands you the keys without anyone checking the car condition with you, but they do email you detailed information about any scratches on the vehicle. Returning the car is easy too; you just drop the keys in the designated box at the drop-off location.
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Anonymous
Milan
10 /10 Excellent
Reviewed: Wednesday, May 13, 2026
Thrifty and Hertz are basically the same company here – they share the same counter and the same staff, all in Hertz uniforms. I rented at Milan airport and drove to Rome, and when a window broke I contacted the airport branch through a nearby location. Swapping the car was super easy: they updated the contract and I was done in about 5 minutes. Hertz is really efficient and the service was great, big thumbs up from me. I also bought the full insurance directly at the counter instead of through QEEQ, since local rental companies usually don’t recognize Chinese insurance.
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Bertha Masefield
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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Hyman Wilde
Milan
2 /10 Poor
Reviewed: Wednesday, May 13, 2026
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